Lead Pharmacy Technician, UPMC Williamsport

UPMC Williamsport is hiring a full-time Lead Pharmacy Technician!

Join our team in this 40-hour-per-week role working Monday through Friday from 2:30 p.m. to 11:00 p.m.

As a Lead Pharmacy Technician, you'll play an important role in supporting pharmaceutical care across the UPMC Health System while serving as a leader within designated areas of pharmacy operations. Areas of responsibility may include sterile compounding, RobotRX operations, general pharmacy services, operating room support, non-sterile product packaging, and controlled substance management.

We offer a competitive wage, a generous total rewards benefits package, and a pharmacy technician career ladder to help you grow professionally! A sign-on bonus of $5,000 is offered as well!

Responsibilities:

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Medication Preparation & Filling

• Accurately fill medication orders through proper labeling, counting, packaging, and stocking procedures.

• Ensure products are appropriately initialed, dated, and documented in accordance with departmental standards.

Medication Distribution

• Support the safe and timely distribution of medications, including medication cassettes, emergency medication carts, and controlled substances.

• Follow all departmental policies as well as state and federal regulations governing medication handling and distribution.

Investigational Drug Services

• Assist with the procurement, storage, preparation, accountability, and distribution of investigational and study medications.

Leadership & Operational Oversight

• Serve as a technical leader within a designated area of pharmacy operations, such as sterile compounding, controlled substances, robotics, packaging, or operating room services.

• Coordinate daily workflow and operational activities in collaboration with pharmacy leadership.

• Mentor, train, and evaluate pharmacy technicians working within the designated area.

• Develop and implement workflow guidelines, policies, procedures, and productivity tools to promote efficiency, standardization, and regulatory compliance.

• Foster a collaborative environment by supporting new initiatives and sharing technical expertise with team members.

Quality & Regulatory Compliance

• Lead and participate in quality improvement initiatives designed to enhance pharmacy operations and patient care.

• Ensure medications are safely stored and secured in accordance with Department of Health, State Board of Pharmacy, and The Joint Commission standards.

• Maintain compliance with applicable laws and regulations, including HIPAA, OSHA, CMS, FWA, and other federal and state requirements.

• Regularly inspect designated work areas to ensure cleanliness, organization, and operational readiness.

Documentation & Record Management

• Maintain accurate records and documentation, including inventory logs, refrigerator temperature logs, eyewash station logs, perpetual inventory records, and billing documentation.

• Support maintenance of pharmacy systems, records, data files, and reporting requirements to ensure compliance and operational accuracy.

• Complete all required departmental documentation and billing activities by the end of each scheduled shift.

Inventory & Controlled Substance Management

• Procure, monitor, and maintain appropriate inventory levels for pharmacy stock rooms, automated dispensing equipment, and medication storage areas.

• Demonstrate advanced proficiency in controlled substance management, including auditing, record maintenance, storage, distribution, and regulatory compliance.

• Prepare reports and documentation to support pharmacy operations and inventory management activities.

Customer Service & Team Collaboration

• Deliver exceptional service to patients, visitors, and healthcare team members while maintaining a professional and positive attitude.

• Communicate effectively and respectfully with colleagues, providing constructive feedback and promoting UPMC's culture of service excellence.

• Support departmental goals through strong teamwork, leadership, and a commitment to outstanding patient care.

• Completion of high school diploma or equivalent or Completion of an accredited pharmacy technician program.

• Five years of experience as a Pharmacy Technician or Pharmacy Operation Specialist.

• Demonstrated leadership skills in current position.

• Demonstrated competency in all detailed aspects of the Lead Pharmacist Technician's DESIGNATED area: Create and evaluate policy, procedure, and training materials regarding operational workflow. Take an active role in the training of fellow staff members in one's area of expertise.Licensure, Certifications, and Clearances:Pharmacy Technician Certification required.PA State Board of Pharmacy Registration required for all PA locations RxPartners specific BU criteria require Driver's License and Automotive insurance Non-licensed Pharmacy Technicians working in a NY facility are not permitted to perform Sterile Compounding. All Pharmacy Technicians working in NY facilities performing sterile compounding are required to have received certification from a nationally accredited pharmacy technician certification program (CPhT) and be registered with the New York State Board of Pharmacy Registration is dependent on the state they work in

• Certified Pharmacy Technician (CPhT)

• NY Registered Pharmacy Technician (RPhT) OR PA Pharmacy Tech Registration

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran