Restaurant Expeditor

Opportunity: Restaurant Expeditor Ensure all food is prepared at the appropriate time and delivered to the correct guest in a timely and efficient manner. Potential Career Path Restaurant Server - Restaurant Captain - Restaurant Manager Essential Job Functions 1. Serve as primary point of contact between front-of-house and back-of-house 2. Receive order tickets from servers and call them in to kitchen 3. Ensure all allergies and dietary restrictions are highlighted on order tickets and communicated to kitchen staff 4. "Fire" courses with chef at appropriate time 5. Direct food runners when to pick up dishes and where to deliver them 6. Ensure food runners have memorized table and seat numbers for every dish leaving the kitchen 7. Ensure all plates leaving the kitchen meet Chef's standards for presentation, freshness, and temperature. 8. Ensure all plates leaving the kitchen were prepared in adherence to any dietary restriction or food allergy noted on the order ticket. 9. Ensure no dish leaves the kitchen unless it is part of a complete order to ensure courses are delivered completely and simultaneously. 10. Manage flow of dinner service for all tables, including private dining, ala-carte dining, and multiple-course tasting menus 11. Run food to tables as needed 12. Ensure anyone delivering food to a table is able to authoritatively describe the dishes they are delivering 13. Ensure the Expeditor station is appropriately stocked at all times, with items such as plate wipes, Sharpies, thermal printer paper, highlighters, and side towels 14. Be aware of and enforce all restaurant policies and procedures 15. Be aware of and enforce all Forbes and LQA policies and procedures 16. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 17. Follow sustainability guidelines and practices related to HHM's EarthView program. 18. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. 19. Perform other duties as requested by management. Position Requirements 1. High School diploma or equivalent preferred. 2. Previous food and beverage experience required or equivalent training. Work Environment and Context 1. Work schedule may vary and will include working on holidays and weekends and alternate shifts. 2. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It PhilaBST