Fulfillment Specialist
Ontario, CAJobPosted 1 day agoStill listed 1 day ago
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At a glance
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Job overview
The Fulfillment Specialist owns a retail partnership’s order lifecycle, coordinating order processing, routing, shipping, compliance, and delivery. The role connects retail partners, strategic partners, and internal teams, resolving exceptions and delays through proactive communication. It also coordinates co-packer schedules, tracks order status, and provides operational visibility while collaborating with logistics, sales, and customer service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
The Fulfillment Specialist is a critical hire for our Partnership's team. You will own a key retail partnership end to end, from the moment an order is placed to the moment it lands on the shelf, making sure every shipment moves cleanly through our Strategic Partnerships network and lands compliant, on time, and without surprises.
You are the connective tissue between our retail partners, our strategic partners, and our internal teams. When something threatens to go sideways, a routing exception, a co-packer delay, a compliance flag, you catch it early, communicate clearly, and drive it to resolution.
You have a passion for operational precision, love owning something end to end, and are energized by keeping a lot of moving pieces on track without letting anything slip!
What You'll Own
Order Management
- Own the full lifecycle of order processing, routing, and shipping for your assigned retail partnership.
- Track orders from placement through delivery, proactively resolving issues before they become delays.
Compliance
- Ensure every shipment adheres to retailer-specific requirements and routing guides.
- Stay ahead of changing compliance standards and flag gaps before they result in chargebacks or rejected shipments.
Co-packer Coordination
- Serve as the primary point of contact for our strategic partners, coordinating production schedules and shipping timelines.
- Resolve issues quickly and keep schedules on track through clear, proactive communication.
Reporting & Cross-Functional Collaboration
- Track order status and provide data-driven operational visibility to the broader team.
- Partner closely with logistics, sales, and customer service to keep everyone aligned and informed.
Requirements
- Experience in operations, fulfillment, or supply chain roles.
- Intermediate in Spreadsheets (formulas, pivot tables, data reporting)
- Excellent communication skills, with the confidence to build strong relationships with external partners.
- Strong organizational skills that hold up under pressure and during high-volume periods.
- A proactive ownership mindset, you spot problems before they're pointed out to you.
Preferred
- Experience working with retail partnerships and routing guides/compliance requirements.
- Familiarity with co-packer or third-party manufacturing relationships.
- Experience with order management or ERP systems.
What Success Looks Like
- Orders move through the full cycle, processing to delivery, without surprises.
- Compliance issues are caught and corrected before they become chargebacks.
- Strategic Partners hit their schedules because you're staying ahead of them, not chasing them.
- Internal teams have clear visibility into order status without needing to chase you for updates.
How to Apply & To Be Considered: Please submit your resume and a brief note on what draws you to this role and how your experience maps to it. In the header of your note, make sure to include "I am the next Irene!"
Benefits
- Full Medical, Dental, and Vision healthcare coverage
- Unlimited Vacation and Sick Days
- 401(k) Retirement Plan
- Personal Cell Phone Reimbursement
- Company laptop
How this job compares
Set against the 13,116 open Operations jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- California median$125–180K/yr873 salary ranges
- California median$22–24/hr315 hourly ranges
- Openings
- Olive Jobs lists 1,556 open Operations jobs in California and 13,116 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Apple68 open
- Ross Stores, Inc.65 open
- McDonald's45 open
- Experience
- Operations postings that state a minimum ask for 4 years of experience at the median; the middle half ask for 2 to 7 years (7,366 postings).
- Education
- 3,800 of the 13,116 open Operations jobs (29%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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