
Dunkin Team Leader
Bristol, TNFull-time$13.85–15.85/hrSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Job overview
The Shift Leader guides crew members and supports smooth restaurant operations at a Dunkin' franchise. The role focuses on guest service, team development, quality and cleanliness standards, and effective execution of restaurant and marketing initiatives. The franchise offers weekly pay, paid time off, and a 401(k) with a 6% match. Restaurant, retail, or supervisory experience is preferred.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Join Our Team as a Shift Leader at Dunkin'!
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Dunkin' Donuts is looking for dynamic Shift Leaders to guide our crew members and ensure a delightful guest experience. If you have a knack for motivating teams and a passion for service excellence, this is your opportunity to step into a role that’s both challenging and rewarding.
Why Join Us:
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Weekly Pay:Receive regular paychecks every week, adding stability and ease to your financial planning.
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Paid Time Off:Enjoy well-earned breaks with our paid time off policy.
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Career Advancement:Explore opportunities for growth within our organization – we value internal promotion and career development.
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401(k) with 6% Match:Plan for your future with our robust 401(k) program, including a generous company match.
Responsibilities
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Leadership Impact:Inspire and coach crew members, playing a pivotal role in their development and the store's success.
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Guest-Centric Approach:Lead by example in delivering top-tier guest service, setting the standard for your team.
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Operational Excellence:Drive operational standards and efficiency, ensuring each guest leaves happier.
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Team Coordination:Manage team dynamics effectively, ensuring smooth operations and a positive work environment.
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Continuous Learning:Enhance your skills with our comprehensive training programs, including ServSafe certification.
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Team Management:Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
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Strategic Deployment:Utilize team members optimally throughout the shift to meet guest needs and maintain service standards.
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Training Support:Assist in training crew members, in line with directives from the Restaurant Manager or Assistant Manager.
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Performance Accountability:Set clear goals and hold team members accountable during your shift.
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Guest Satisfaction:Uphold our commitment to guest service, fostering a sense of urgency to meet needs and resolve any issues.
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Quality Assurance:Ensure that quality, service, and cleanliness standards are consistently met.
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Profitability Focus:Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
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Safety and Security:Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.
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Other duties as assigned
Qualifications
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Strong communicators with effective math and writing skills.
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Experience in restaurant, retail, or supervisory roles is preferred.
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Must be at least 18 years of age and fluent in English.
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Energetic leaders who can inspire teams and deliver exceptional guest experiences.
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Ability to pass a background check and drug test.
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Flexibility to work various shifts as required.
Take the lead in a role where your efforts are recognized and truly matter. Apply now to become a Shift Leader at Dunkin' Donuts and be part of a team that brings joy and delicious coffee to our community every day!
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Equal Opportunity Employer GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
GPM Investments, LLC maintains a drug-free workplace
Location : Address1291 Highway 11 W
Location : LocationUS-TN-Bristol
BrandDunkin' Donuts
MinUSD $13.85/Hr.
MaxUSD $15.85/Hr.
Position TypeFull-Time
ShiftOpen Availability
How this job compares
Set against the 9,687 open Shift Leader jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This posting$13.85–15.85/hr
- Tennessee median$18/hr39 hourly ranges
- US median$16–18/hr3,164 hourly ranges
This range's midpoint, $14.85/hr, is 18% below the Tennessee median midpoint ($18/hr) — in the lowest quarter of Shift Leader hourly ranges in Tennessee.
- Openings
- Olive Jobs lists 299 open Shift Leader jobs in Tennessee and 9,687 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most in Tennessee
- McDonald's117 open
- Flynn Pizza Hut70 open
- Papa John's International45 open
- Experience
- Shift Leader postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (601 postings).
- Education
- 65 of the 9,687 open Shift Leader jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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