Event Coordinator

Technical Expertise and Knowledge Demonstrates understanding and full performance ability in each of the following: In support of the Event Managers, may initiate, direct and participate in pre-event planning meetings with clients and operating departments Ensures the completion of event work orders as directed by events team. Review event history file information and assist in conducting post-event meetings with the client and operating department to review and discuss services provided. Assists with resolving event day challenges, complaints, and disputes within the context of BJCC policies and procedures and the contract with the client. Acts on behalf of the event management team to enforce BJCC policies and procedures, including compliance with safety requirements, and exercises independent judgment in all activities involving clients and event guests. Serves as event point of contact in the absence of the Event Manager. Services as Event Manager for small scale events, as required. Assist with the review of contracts and operational schedules to ensure the dates, times, facilities and equipment indicated are correct and that all provisions have been fulfilled. Provide event outlines, drawings and instructions to clients, client suppliers and operations department based on evaluation of event complexity, evaluation of BJCC Complex capabilities, regulations, and policies. Ensure all conflicts are communicated to the appropriate Event Managers. Assists with monitoring event progress in accordance with the approved event operation plan, including floor plans, to ensure compliance. Coordinate last-minute adjustments in room or equipment set-ups at the request of the client or to assure compliance with safety measures; prepare accurate statement of additional charges. Utilize creative tools to gather event data in order to assist in event and convention management strategic development. Support Events department with administrative tasks such as making copies, developing spreadsheets and writing business correspondence. Performs other duties as required.