
Senior Director, Principal Architect (Life Sciences Industry)
NEW YORK, NYJobSeen 6 days agoSeen in employer's feed 6 days ago
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Job overview
Salesforce Professional Services seeks an experienced strategic architect leader to guide Life Sciences customers through business, operations, and technology transformation. The role cultivates executive customer relationships and oversees transformative programs with strategic customers, partners, and delivery leaders. The architect serves as a trusted advisor and customer advocate, shaping Salesforce adoption strategies and applying deep Salesforce and cross-cloud expertise within customers’ broader enterprise architecture strategies.
Skills & qualifications
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Full job description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer Success Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Your Role and Responsibilities Salesforce Professional Services helps customers transform and build what's next for business - with technology. We seek experienced strategic architect leaders with proven success who can lead our customers to transform business, operations, and technology to drive business outcomes in the Life Sciences Industry. As trusted advisors, architects will cultivate and oversee executive customer relationships and delivery of transformative programs with our most strategic customers, partners, and business delivery leaders. The ideal candidates will bring a diverse IT and/or Management Consulting background and knowledge of industry trends, leveraging this credibility as strategic advisors to our customers, partners, and internal teams across Salesforce. Candidates will have deep Salesforce, cross cloud technology expertise and the ability to craft innovative, forward-looking strategies leveraging that technology to realize business results in the context of a customer's broader enterprise architecture strategy. In this role, the architect will be the voice of the customer to shape and execute a strategy to build mind-share and broad adoption of Salesforce technologies within the Life Sciences Industry. Critical to the role is the ability to think strategically about business, product, and technical challenges as you drive customers' efficiencies, cost savings, and quick innovation available on the Salesforce platform. Support GTM Partners Foster Delivery Excellence Internal Growth & Operational Excellence Requirements Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matt
How this job compares
Set against the 3,868 open Customer Success jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- New York median$130–180K/yr357 salary ranges
- US median$30/hr187 hourly ranges
- Openings
- Olive Jobs lists 547 open Customer Success jobs in New York and 3,868 across the US. 16% of them nationwide are listed as remote or flexible.
- Hiring the most in New York
- salesforce.com, inc. (this employer)39 open
- Workday14 open
- Amazon13 open
- Experience
- Customer Success postings that state a minimum ask for 5 years of experience at the median; the middle half ask for 3 to 7 years (2,969 postings).
- Education
- 705 of the 3,868 open Customer Success jobs (18%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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