Financial Systems Business Relationship Manager

Job Description

The firm wants a technologist who understands Finance. You'll be the link between Finance and IT for the firm's Contract-to-Cash portfolio. That covers the systems and workflows for pricing and client billing arrangements, billing, revenue management, A/R, collections and cash application. The job is part business relationship manager and part product owner. You'll own the roadmap, turn Finance's needs into solid solutions, and make sure new tools are connected to other systems and actually used.

This is a systems role, not a billing role. You need to understand how law firm billing and collections work. Your job is to improve the technology and processes behind them, not to produce bills.

Work between Finance and IT: Be the main contact for Contract-to-Cash systems. Turn business needs into process maps, requirements, user stories and acceptance criteria, and explain what technology options mean for the business. Own the roadmap: Work with Finance and IT leaders to set priorities, dependencies, timelines and measurable goals. Deliver projects end to end: Lead improvements from intake through design, setup, testing, launch and adoption, working with internal teams and vendors. Get changes adopted and connected: Support changes with training, documentation and self-service resources. Manage the effects on the General Ledger, reporting and related financial processes. Improve the process: Find and remove manual work and rework, shorten cycle times and strengthen controls. Track cycle time, exception rates and system usage to set priorities and show results. Manage vendors: Own day-to-day relationships with software vendors, including escalations, upcoming releases and reviews of new features. Introduce automation and AI: Test and roll out automation, AI and vendor features that improve efficiency, accuracy, compliance and the user experience. Keep systems running and compliant: Provide day-to-day support and make sure every change meets firm standards, internal controls, data governance and audit requirements.

Targeting $131-193K base salary

Skills and Requirements

7+ years in systems implementation, product ownership, business relationship management or process improvement roles supporting Finance or Accounting Law firm or professional services experience, with a working knowledge of billing, A/R, collections, cash application and client billing arrangements Ideally, an IT or business systems background: you know billing, but from the technology side Aderant and/or Elite 3E experience strongly preferred, plus familiarity with integrated enterprise financial systems A record of taking projects from idea to launch, and a solid understanding of internal controls and audit requirements The ability to explain technical topics to non-technical people, influence teams across the firm and manage several priorities on your own A bachelor's degree in Information Systems, Accounting, Finance or a related field

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].