R21000 Clinical Center Associate II

About the Role:At Roswell Park Comprehensive Cancer Center, our clerical and administrative teams play an essential role in creating a positive and supportive experience for patients and families. As a Clinical Support Associate, you will help keep daily operations running smoothly while serving as a welcoming and reliable resource for patients, visitors, and care teams.In this role, youll support both inpatient and outpatient areas through scheduling, communication, order processing, and general clerical coordination. This is a great opportunity for someone who enjoys staying organized, working in a team environment, and helping others in a fast-paced healthcare setting. Clinical Center Associate II:The starting annual salary for this position is $47,695 and this can include a full comprehensive benefits package. Clinical Center Associate I:The starting annual salary for this position is $42,641 and this can include a full comprehensive benefits package. What Youll Do:Provide clerical and administrative support within assigned clinical areasWelcome and assist patients, families, and visitors in a professional and compassionate mannerAnswer phones, screen and route calls, and respond to routine questionsRecord and process physician orders accurately and confidentiallyCoordinate and maintain clinic and provider schedulesSupport patient check-in and co-pay collection processesWork closely with clinical and administrative teams to support smooth daily operationsMaintain accurate records and documentation while following privacy and confidentiality standardsParticipate in team activities and contribute to a collaborative work environment What Youll Bring:Strong organizational skills and attention to detailExcellent customer service and communication skillsAbility to multitask and prioritize work in a busy healthcare environmentComfort working with patients, visitors, and multidisciplinary teamsBasic clerical, scheduling, or administrative experience, preferably in healthcareAbility to maintain confidentiality and handle sensitive information professionallyPositive attitude, dependability, and willingness to learnExperience with medical office processes, scheduling systems, or electronic health records is a plus Why Youll Love Working Here:At Roswell Park, every team member contributes to our mission of delivering world-class cancer care, advancing research, and improving lives. We are committed to creating a workplace where employees feel supported, valued, and empowered to grow. Heres what you can expect when joining our team:Meaningful work that helps support patients and families during important momentsA collaborative and welcoming workplace cultureOpportunities for career growth and professional developmentComprehensive benefits and wellness offeringsAn organization committed to innovation, research, and compassionate careAn inclusive environment that values diversity, respect, and teamworkThe opportunity to work at one of the nations leading cancer centers ## Qualifications:Qualifications:Clinical Center Associate II:Required Education and Experience 1. Medical Office Assistant Associates degree and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or2. Associates degree and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of three (3) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or4. High School diploma or High School Equivalency Diploma and the equivalent of four (4) years of full