RN Patient Advisory Nurse

Job Title: Registered Nurse (RN)

Department: Patient Advisory Nurse (PAN)

Location: Hybrid- Remote/Onsite

Status: Full Time (36 hrs. per week), Shifts may vary: 7:00am-7:00pm, 8:00am-8:00pm, 9:00am-9:00pm

Job Summary

As a Patient Advisory Nurse (PAN), you will support the Baylor Scott and White system by providing patient advisory to all 29 hospitals and clinics. The Patient Advisory team provides coordination of care for patients in accessing the right level of care, at the right time and place for care based on the RN triage of the patient’s symptoms. The PAN department provides access to a Registered Nurse (RN) 24 hours a day, 7 days a week for clinical triage, education and information that promotes the well-being of all individuals, families, and communities.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Essential Functions of the Role

• As an RN, conduct detailed clinical assessments and prioritize patient and family needs. Create, implement, and evaluate care plans. Adjust plans to reach desired outcomes.

• Building relationships, managing discomfort, staying professional are vital in therapeutic connections with patients and families.

• Creating care plans reflecting values aids in resolving issues.

• You will help educate patients, families, nurses, and community members. Empower them with knowledge for better healthcare choices. Assess and document learning needs regularly.

• Work with colleagues and community to create a care plan. Delegate tasks carefully and follow up promptly.

• You'll use different strategies for problem-solving with patients, families, and staff. Recognize limitations and prioritize safety, effectiveness, and efficiency in patient care planning and delivery.

• Achieve goals through teamwork, recognize contributions, commit to growth. Contribute to peers' development, show community service commitment.

Key Success Factors

• A deep understanding of nursing and patient care standards, as well as procedures.

• Know nursing laws, rules, standards, and guidelines in your area. Understand hospital procedures and rules.

• Proficiency in medical terms, focusing on health, disease prevention, management, common meds, and their side effects.

• Respect for medical and professional nursing ethics and patient privacy rights.

• Exceptional communication skills, allowing for clear expression of thoughts both verbally and in writing.

• Positive social skills to facilitate interactions with a diverse range of parties.

• Excellent problem-solving capabilities, driving effective critical thinking.

• Basic computer skills, encompassing areas such as Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• Grad of an Accredited Program

• Specialized field of study should be nursing.

• RN license.

• Must have BLS certification or get it within 30 days of starting in this role.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.