SVAR Smoke Testing - RADD - Do Not Apply

Maximus

Hartford, CTJob$20/hrSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation

$20/hr

Location

Hartford, CT

Work Authorization

Not specified

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Job overview

The role handles basic, routine customer service inquiries and problems primarily by telephone, with possible email responses. It uses a computerized system for tracking, information gathering, and troubleshooting, and may refer customers to published materials, secondary sources, or more senior staff. The minimum requirements are a high school diploma or equivalent, six months of customer service experience, and fluency in English and a specified secondary language.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTelephone SupportEmail SupportComputerized Troubleshooting

Qualifications

High School Diploma or Equivalent6 Months Customer Service ExperienceFluent EnglishFluent Secondary Language

Full job description

Do Not Apply - Test Requisition

Essential Duties and Responsibilities:

Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May respond to e-mail inquiries.
Customer service is the primary function.
Calls are basic and routine.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

'- High School diploma or equivalent with 6 months of customer service experience.

Must be fluent in English and specified secondary language.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$20

Maximum Salary

$20

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