Day Spa Associate

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located by The Domain, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!

Responsibilities:

• Meet membership sales goals

• Detailed knowledge of the menu of services – don’t worry, we’ll train you!

• Have excellent customer service to members and guests, while building relationships that last

• Capable of working flexible hours

• Effectively communicate sales, promotions, and service options with clients

• Uphold spa cleanliness standards

• Bring a positive and energetic attitude

• Answer phones, schedule appointments, and file documents

• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.

• Contests - do you want to put your sales skills to the test? See what we have in store!

• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

• Ongoing Training - We are ALWAYS learning and improving.

• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications:

• Having a high school diploma or equivalent is required

• Must be 18 years old or older

• Must be exceptionally organized and have great attention to detail

• Must be a strong team player with the ability to work independently with minimal supervision

Benefits We Offer:

• Medical/Dental/Vision

• 401K

• Supplemental Insurance

• Paid Vacation

• Free Training

• Discounts on products and services

• Flexible schedules

• Energetic and supportive family environment

• Competitive wages and multiple avenues for increased pay