Case Manager

Case Manager Requirements Must present as courteous and professional at all times Demonstrated flexibility and ability to perform multiple tasks Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion Knowledge of basic computer skills and software programs Must have the ability to work with others in cooperative and collaborative manner An understanding of the relationship between substance use and mental health issues and/or self help programs Understand and maintain therapeutic boundaries Reinforce rules in a respectful manner Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and HIPAA Regulations TB/Flu and Covid19 Assessment Certification in the HPAO approved de-escalation program CPR Certification Successful completion of all trainings upon hire and annually as required Case Manager Duties & Responsibilities Maintain safety and security of residents / facility Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency Understand and follow established referral procedure and schedule intakes Facilitate intakes of new residents including setting up new record and completion of intake paperwork Completion of Initial Individual Service Plan (ISP) with resident Referrals for needed services to appropriate agencies/providers including but not limited to: DTA, SSA, DCF, Medical/Mental Health agencies, etc. Maintain accurate case files, ensures required Authorizations to release/obtain information are signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP?s monthly and ensures periodic evaluations are done timely Accurately record resident attendance at meetings, appointments, groups, etc. Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the resident?s Individual Service Plan as indicated, including the establishing of additional goals/objective and the steps to achieve these goals/objectives Attend monthly case review with Program Manager Attend clinical supervision, required staff meetings and trainings Ensure timely completion of Admission/Discharge satisfaction surveys by residents House driving/transportation All other duties as assigned by the Program Manager Case Manager Qualifications High School Diploma or GED and one-year experience in substance use treatment field preferred Valid Driver's License