
Care Management Processor
TXJob$14.9–29.06/hrSeen 1 day agoSeen in employer's feed 1 day ago
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Job overview
The Care Management Processor provides non-clinical administrative support to Molina Healthcare’s care management function and interdisciplinary teams. The role supports integrated care delivery by handling case assignments, member screening and scheduling, correspondence, data entry, and inbound calls. It reviews case levels and member needs, assists with care plan implementation under a care manager’s direction, and coordinates services in accordance with member benefit plans.
Skills & qualifications
Skills
Qualifications
Full job description
JOB DESCRIPTION
Job Summary
Provides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
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Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management related services for members.
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Facilitates initial review of assigned case levels and assists in case management assignment to care managers.
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Reviews data to identify principle member needs and works under the direction of the care manager to implement care plan.
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Schedules member visits with care managers as needed.
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Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services.
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Coordinates required member services in accordance with member benefit plan.
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Promotes communication both internally and externally to enhance effectiveness of care management services.
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Processes member and provider correspondence.
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Call center, 100% inbound calls
Required Qualifications
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At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience.
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Strong attention to detail.
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Problem-solving skills.
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Working knowledge of Microsoft Office (Outlook, Word, Excel) or other comparable software. • Excellent customer service skills. • Time-management and organizational skills.
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Strong verbal and written communication skills.
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Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
- Certified Medical Assistant (CMA).
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $14.9 - $29.06 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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