Senior Business Systems Analyst - ECommerce

Job Description

• Requirement Analysis & Documentation: o Gather, analyze, and document business and technical requirements for eCommerce solutions. o Translate business needs into clear user stories, acceptance criteria, and functional specifications. o Coordinate and prioritize individual deliverables with Product Owners/Stakeholders o Elicit and document requirements NFRs and specifically related to observability, monitoring, SRE etc. monitoring and alerting for different services and micro frontends using App Insights.

• Technical Understanding & Collaboration: o Work closely with architects and developers to understand technical designs, APIs, integrations, and system workflows. o Bridge the gap between business and technical teams, ensuring alignment and feasibility of solutions.

• Effort Estimation & Planning: o Participate in sprint planning and provide accurate effort estimation for features and enhancements. o Work with development teams to break down work into manageable tasks including for technical components.

• Proxy Product Owner (PO) Responsibilities: o Act as a Proxy PO, ensuring development teams have clear priorities and well-defined requirements. o Own the product backlog, refine user stories, and collaborate with stakeholders to ensure business goals are met. o Drive backlog grooming sessions, sprint planning, and ensure smooth delivery of features.

• Stakeholder Engagement & Communication: o Collaborate with product managers, designers, developers, QA, and business stakeholders. o Communicate requirements, timelines, and priorities effectively across teams. o Must be able to collaborate with Enterprise DevOps and Cloud Teams o Adhere to IT Department policies best practices and work successfully within an iterative SDLC environment.

• Quality Assurance & UAT Support: o Support testing efforts by validating feature implementations against requirements. o Assist in UAT (User Acceptance Testing) and ensure smooth deployment of changes.

Skills and Requirements

• Requirements include: o Minimum 8 years of experience as a business analyst within an information systems or information technology organization. o Experience organizing and leading effective requirements elicitation workshops. o Experience producing detailed systems specifications o Experience with detailed functional testing o Good grasp of the following technical skills: SQL/Access DB, Ad Hoc Data Analysis, HTML, JavaScript, CSS, Java, Sprint Boot, APIs, Microsoft Azure, Cosmos DB, Bitbucket o Experience with e-commerce platforms & cloud native web applications. o Exposure to the following technologies is a plus: SAP or other ERP, ETL, ATG Web Commerce, CommerceTools, WordPress, InRiver, Bloom Reach, Endeca, Talend o 4-year degree (or higher) in CS, IS, Engineering, or a related field or equivalent work experience. o Self-starter with the ability to handle multiple tasks and priorities within a fast-paced work environment o Must be highly motivated and dependable with excellent communication and collaboration skills

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].