Terrain Park Supervisor

Terrain Park Supervisor Job Description Terry Peak Ski Area Lead, SD 57754 Job Summary The Terrain Park Supervisor leads the daily operation, monitoring, and maintenance of terrain features in the freestyle park and other designated locations. This position supervises Terrain Park Attendants, coordinates daily park inspections and maintenance, and helps ensure company procedures are followed for park signage, closures, trail markings, fencing, and banner tape. The Supervisor also serves as a visible host in the park, promoting safety awareness, Freestyle Terrain etiquette, crowd management, and positive guest relations. Job Requirements Must meet all applicable state-law and company age requirements. In some states, employees must be at least 18 years old. Must be a competent skier or snowboarder. Prior experience riding or working in a Terrain Park is preferred; previous leadership or supervisory experience is strongly preferred. Ability to read and comprehend instructions, correspondence, policies, and memos; write routine correspondence; and clearly communicate information and direction to guests and employees in one-on-one and small-group settings. Ability to lead a team, assign daily tasks, provide direction and training, address routine operational issues, and communicate concerns to management. Must meet the physical demands required to perform the essential functions of the position, including occasionally lifting up to 50 pounds. Duties and Responsibilities Supervise Terrain Park Attendants and coordinate daily assignments, inspections, opening procedures, monitoring, and maintenance activities. Install, inspect, and maintain park signage, closures, trail markings, fencing, and banner tape. Monitor terrain features through visual inspection and testing in accordance with company policy; document or communicate conditions and corrective actions as required. Coordinate ongoing monitoring and maintenance of terrain features and park equipment, and communicate maintenance needs or safety concerns to appropriate departments and management. Help train Terrain Park staff on operating procedures, guest interaction, safety awareness, and Freestyle Terrain etiquette. Assist with special events, including planning, setup, monitoring, and maintenance of equipment and event areas. Participate in guest education and help staff consistently communicate park rules and appropriate terrain-park use. Respond to changing weather, snow conditions, guest volume, and other operational needs by adjusting staff priorities and park operations as appropriate. Due to the many variables affecting winter resort operations, employees may occasionally be asked to perform other duties or assist outside their primary area of responsibility as needed. Guest and Staff Relations Set the standard for a strong, positive customer-service attitude among Terrain Park