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Patient Services Representative - CCP Camp Hill

UPMC

Camp Hill, PAFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Camp Hill, PA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

UPMC Children’s Community Pediatrics is hiring a full-time Patient Services Representative to support its Camp Hill office. The role involves assisting patients with check-in, scheduling, navigating services, and understanding financial responsibilities, along with administrative and compliance tasks. Weekend and evening availability is required. The posting prefers computer and office-equipment experience, medical terminology knowledge, and experience with medical or health-record systems.

Skills & qualifications

RequiredNice to have

Skills

Patient Check-InAppointment SchedulingPatient NavigationBiometricsMyUPMC PortalFinancial AdvocacyInsurance VerificationHIPAA ComplianceComputer ApplicationsOffice EquipmentTypingMedical TerminologyMedipacEpicHealth Records Systems

Qualifications

High School or EquivalentAct 31Act 33Act 34Act 73Two Years Experience

Full job description

Are you passionate about helping kids be their best selves?

UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Camp Hill.

Weekend and evening availability required to support the hours of operation.

  • Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information.

  • Scheduling: Arrange follow-up appointments and connect patients to services.

  • Support: Help patients navigate the healthcare system and provide clear instructions.

  • Technology: Register patients in Biometrics and promote MyUPMC portal.

  • Financial Advocacy: Educate patients on financial responsibilities and connect them to resources.

  • Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations.

  • Admin Tasks: Handle phone calls, scan records, and perform office duties.

  • Completion of high school or equivalent.

  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.

  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.

  • Knowledge of medical terminology preferred.

  • Prior experience with Medipac, Epic, or other health records systems preferred.

Licensure, Certifications, and Clearances:

  • Act 31, Act 33, Act 34, Act 73.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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