Bilingual Customer Success Coordinator

Bilingual Customer Success Coordinator

Scottsdale, AZ | Hybrid | Monday-Friday, 9:00 AM-6:00 PM

Your ability to connect with people in two languages is a skill worth building a career around.

Were seeking a Bilingual Customer Success Coordinator to support clients in a growing financial services environment. Youll serve as a trusted point of contact, answer questions, coordinate solutions, and take ownership of client needs from the initial conversation through resolution.

What Youll Gain

• Hybrid schedule with one remote day each week

• Consistent weekday hours with no nights or weekends

• Professional experience within the financial services industry

• Exposure to client account management and cross-functional operations

• Opportunity to use your English and Spanish communication skills daily

• A collaborative corporate environment with multiple openings

What Youll Do

• Respond to incoming client calls and emails

• Troubleshoot account, administrative, and system-related issues

• Clearly explain processes, next steps, and expected timelines

• Create, document, and manage service tickets

• Coordinate with internal teams to resolve complex concerns

• Follow up with clients to ensure complete resolution

• Maintain accurate and detailed account notes

What Were Looking For

• Bilingual English and Spanish skills strongly preferred

• Customer service, administrative, call center, banking, or financial services experience

• Strong written and verbal communication

• Excellent attention to detail and follow-through

• Confidence managing multiple priorities and systems

• Professional, dependable, and solution-focused approach

Work Arrangement: Four days on-site and one day remote

Training: Five days on-site during the initial training period

If youre ready to use your bilingual skills in a professional role where you can build relationships, solve meaningful problems, and develop valuable financial services experience, apply today.

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Job Type & Location

This is a Contract to Hire position based out of Scottsdale, AZ.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Scottsdale,AZ.

Application Deadline

This position is anticipated to close on Oct 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.