Passenger Service Agent Part Time

Job Title: Passenger Service Agent Part Time Worksite Location: North Canton, Ohio 44720 Number of Openings: 10 **How to Apply: ** APPLY BY EMAIL: [email protected] or [email protected] **Summary ** The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies ** ** · Able to work efficiently as a part of a team as well as independently. · Attention to detail in all areas of work. · Effective communication skills with individuals at all levels of the organization ** ** **Job Duties ** ** ** § Greet and process passengers for outbound flights at the check-in counter and gate. § Actively participates in the Safety Management System (SMS) § Inspect and verify passenger documentation. § Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination § Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated. § Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights) § Makes announcements regarding flight activity at gate or over airport's general PA system. § Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise. §[ Assist passengers as needed through arrival and check in processes including support for passengers with spec ]{times="" new="" roman",="" times,="" serif"=""}