Credentialing & Compliance Specialist

Abound Health is seeking a Credentialing & Compliance Specialist AKA Personnel Records Specialist to join our team. In this role, you will report to the Manager, Personnel Records Specialists. You will play a critical role in ensuring employee records, certifications, and training requirements remain accurate, current, and compliant with Medicaid, state, and organizational standards. This position is ideal for someone who is highly organized, detail-oriented, and passionate about supporting employees while helping maintain compliance across a growing healthcare organization.

Key Responsibilities

• Review personnel records to ensure compliance with organizational, Medicaid, and regulatory requirements.

• Collect, review, upload, and maintain employee certifications, credentials, and required documentation.

• Proactively communicate with employees regarding upcoming and overdue personnel record requirements.

• Partner with Recruiting, Clinical, and Operations teams to resolve compliance concerns and maintain audit readiness.

• Coordinate employee training and provide support related to learning management systems and certification requirements.

• Assist employees with questions related to personnel records, training, and compliance documentation.

• Maintain the confidentiality, security, and accuracy of employee records at all times.

Qualifications

• Exceptional attention to detail and commitment to accuracy.

• Strong organizational and time management skills with the ability to manage multiple priorities.

• Excellent written and verbal communication skills.

• Strong customer service skills and ability to build positive working relationships.

• Proficiency with Microsoft Office and other office management software.

• Ability to work independently and collaboratively in a fast-paced environment.

• Experience in healthcare, human services, behavioral health, personnel records, compliance, or credentialing is preferred.

Education

• High School Diploma or GED required.

• Associate degree or related coursework in Human Resources, Business Administration, Healthcare Administration, or a related field is preferred.

Compensation & Benefits

The target base salary range for this full-time position is $40,000 - $47,000 annually.

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.