Senior UKG Pro WFM Cutover, Communication, Training, and Support Lead

Job Description

We are seeking an experienced Senior UKG Pro WFM Team Lead to lead testing, integration validation, and deployment activities for complex UKG Workforce Management implementations. This role is responsible for planning and executing System Integration Testing (SIT), User Acceptance Testing (UAT), defect management, go-live readiness, and post-production support while serving as a key liaison between business stakeholders, technical teams, and implementation partners.

The ideal candidate will possess extensive experience with UKG/Kronos solutions, workforce management processes, system integrations, and healthcare implementations. This individual will drive quality assurance efforts across UKG Pro WFM, Workday integrations, and related workforce technology platforms to ensure successful project delivery and operational readiness.

Skills and Requirements

10-15+ years of experience with Kronos/UKG Workforce Management solutions. Extensive experience supporting enterprise workforce management implementations. Strong understanding of UKG Pro WFM and/or UKG Dimensions. Experience supporting Workday-to-UKG integrations. Working knowledge of troubleshooting data related issues with UKG Pro WFM integration platform. Experience validating data conversions issue. Knowledge of workforce management processes including scheduling, attendance, accruals, and labor management. Experience writing test strategies, test scripts, requirements documentation, job aids, training materials, communications documents. Strong analytical, troubleshooting, and problem-solving skills. Advanced stakeholder management and communication skills. Healthcare industry implementation experience. Workforce Central to Dimensions migration experience as well as Workday or Oracle Cloud experience. Experience supporting environments with 20,000+ employees. Experience leading geographically distributed teams. Knowledge of SQL-type reporting, Data Hub, and Data Views. Experience with modern cloud payroll integrations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].