Thrift Store Assistant Manager

Job Duties

Position Summary

The Salvation Army Grand Rapids Thrift Store provides an enjoyable shopping experience with great deals on a variety of goods. Revenue from the store directly supports the local community by funding Salvation Army Northern Division programs and services. The Salvation Army Northern Division is committed to "Doing the Most Good" by offering holistic, person-centered support to individuals and families. In addition to worship services and pastoral care, the Corps provides short- and long-term case management, food and clothing assistance, utility and rent support, housing resources, and connections to community organizations.

The Thrift Store Assistant Manager supports the daily operations of the store, assisting with customer service, inventory flow, and staff coordination. This role helps maintain a clean, organized store environment and ensures donors and shoppers have a positive experience. The Store Assistant Manager contributes to effective merchandising, promotes sales, and supports the overall mission of The Salvation Army.

Wage: $17.60 to $19.15 per hour, 40 hours a week

20734 US Highway 169, Grand Rapids, MN 55744

Essential Functions (approximate time spent)

Store Operations Support (35%): Assist with daily store operations, including opening and closing procedures, basic cash handling, and ensuring policies and procedures are followed. Provide support to the Store Manager in supervising staff and volunteers.

Inventory & Merchandising Assistance (25%): Help oversee the sorting, pricing, and display of donated items. Ensure merchandise is rotated regularly and that displays are clean and organized.

Customer Service (15%): Provide excellent customer service by answering questions, resolving minor complaints, and helping maintain a welcoming store environment.

Sales Floor Support (10%): Support implementation of promotions and merchandising plans developed by the Store Manager. Help maintain attractive and well-stocked displays to maximize sales.

Facility Upkeep (10%): Assist in maintaining a clean and safe store environment. Report facility or equipment issues to the Store Manager in a timely manner.

Donor & Community Interaction (5%): Greet and thank donors for contributions. Support community engagement efforts led by the Store Manager.

Education and Experience

High School diploma or equivalent required.

One of more years of retail experience, preferably in a non-profit or thrift store setting.

Previous experience processing cash.

Must pass background checks, possess a valid driver's license, and meet MVR requirements.

Competencies

Flexible interpersonal and communication skills.

Strong attention to detail and excellent organizational skills.

High level of initiative and self-motivation.

Ability to problem-solve, multi-task, and prioritize.

Working Conditions

Perform all physical aspects of the position, including being mobile, bending, reaching, and climbing.

Must be able to lift 40 pounds regularly and occasionally 60 pounds.

Must be able to communicate clearly with colleagues, customers, and the community.

On-site role; not eligible for a remote-friendly work environment.

Supervisory Responsibilities

None.

Drive/Travel Requirements

Drive locally using an agency or personal vehicle to support the mission of The Salvation Army.

Other Duties

All employees recognize that The Salvation Army is a church and agree to support its mission as employees.

This job description is not all-inclusive and is intended to outline essential functions. The supervisor may assign additional duties, responsibilities, and tasks as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

1 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

55744

Job Type

Full Time

Place of Work

On-site

Requisition ID

N701-29450

Job Benefits

Not specified