
Donor Recruitment Account Manager: Union
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Job overview
The American Red Cross is seeking a Donor Recruitment Account Manager to work with blood drive coordinators and donor groups to meet collection targets. The role develops and supports blood drive sponsors, coordinates with collections personnel, and provides education to sponsor contacts and volunteers. It also applies community knowledge and organizational tools to support blood program expansion, customer service, and operational goals.
Skills & qualifications
Skills
Qualifications
Full job description
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Why Join Us? Joining the American Red Cross is like nothing else- it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitmentteam for a Donor Recruitment Account Manager: Business to Business Sales who is responsible for working with blood drive coordinators and donor groups to achieve blood collection targets for area blood drives. As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): - Identify, develop and implement creative strategies to attract, manage and retain potential blood drive Sponsors and feeder groups for existing blood drives to meet monthly, quarterly, and annual collection goals. - Identify and apply appropriate methods to ensure efficient scheduling of blood drives by assigned Sponsors to meet blood collection goals. - Provide sufficient organizational and operational support to sponsor contact to ensure achievement of collection operation and annual goals. - Coordinate activities with appropriate collections personnel to ensure a positive Sponsor and donor experience and smooth, efficient operations. - Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer Telerecruiters within assigned groups to assist in meeting collection objectives and to comply with all ARCBS directives, Code of Federal Regulations, local operating procedures and other related regulatory requirements. - Develop a working knowledge of the community, its government, demographics and organizations. Apply that knowledge to all aspects of servicing Sponsor groups and the expansion of the blood program. - Maintain accurate records in the system to provide tracking and statistical data on Sponsor group performance. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity. WHAT YOU NEED TO SUCCEED: Bachelor's degree OR a combination of education and work experience. 1 year of related experience preferred or equivalent combination of education and related experience required. Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
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