
Associate Director, Coaching & Leadership Development
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Job overview
Incyte seeks an Associate Director, Coaching & Leadership Development to design and evolve coaching frameworks and leadership capability development for U.S. commercial field leaders. The senior individual-contributor role strengthens frontline and second-line sales leadership through structured coaching, practical skill development, and behavior change. It partners with Sales Leadership, Sales Training, Field Analytics, and HR, and has enterprise-level influence without direct reports.
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Full job description
Overview A global biopharmaceutical company on a mission to Solve On, Incyte follows science to find solutions for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology, Oncology and Inflammation and Autoimmunity Headquartered in Wilmington, Delaware, Incyte has operations in North America, Europe, and Asia. The Coaching & Leadership Development role is responsible for designing, delivering, and continuously evolving coaching frameworks and leadership capability development for U.S. commercial field leaders. This role focuses on strengthening the effectiveness of frontline and secondline sales leaders through structured coaching models, practical leadership skill development, and performancedriven behavior change. This is a senior individualcontributor role with no direct reports. Success is achieved through influence, partnership, and expertise, working closely with Sales Leadership, Sales Training, Field Analytics, and HR to ensure leadership behaviors are consistently reinforced and aligned to commercial objectives. Key Responsibilities: Leadership Coaching Frameworks 1. Design and maintain commercial leadership coaching frameworks aligned to company values, sales objectives, and field realities 2. Define effective coaching behaviors for frontline and secondline leaders 3. Ensure coaching models are practical, observable, and measurable Leadership Capability Development 1. Develop leadership capability programs focused on: 2. Performance coaching 3. Field execution excellence 4. Account and territory leadership 5. Change leadership and resilience 6. Partner with Sales Training to embed leadership capability into onboarding and ongoing development 7. Support capability differentiation by role (e.g., Firstline manager vs senior field leader) Field Coaching Enablement 1. Enable consistent coaching practices across the field through tools, job aids, and playbooks 2. Partner with Field Analytics & Sales Reporting teams to align coaching behaviors with performance insights 3. Support field leaders in translating data into effective coaching conversations Field Coaching Enablement 1. Enable consistent coaching practices across the field through tools, job aids, and playbooks 2. Partner with Field Analytics & Sales Reporting teams to align coaching behaviors with performance insights 3. Support field leaders in translating data into effective coaching conversations Measurement & Effectiveness 1. Define metrics to assess leadership coaching effectiveness (e.g., adoption, behavior change indicators, performance impact) 2. Partner with analytics teams to evaluate outcomes and identify improvement opportunities 3. Continuously refining coaching approaches based on feedback and performance trends CrossFunctional Partnership 1. Partner closely with: 2. Head, Leadership Capabilities & Innovation 3. Head, Sales Training 4. Sales Leadership 5. Field Analytics & Ops 6. HR / Talent Development 7. Ensure leadership coaching is aligned with incentive structures, training priorities, and field operating models Thought Leadership & Continuous Improvement 1. Stay current on best practices in leadership development, coaching science, and adult learning 2. Introducing modern, scalable approaches to coaching and leadership growth 3. Serve as internal subjectmatter expert on commercial leadership coaching Scope of Role 1. Senior individual contributor with enterpriselevel influence 2. No people leadership responsibilities 3. High interaction with field leaders and senior stakeholders Qualifications: Education 1. Bachelor's degree required; advanced degree (MBA, MS in Organiz tional Development, or related field) preferred 2. 8-12+ years of experience in leadership development, sales coaching, commercial training, or related roles 3. Demonstrated experience working with frontline and second-line sales leaders in a complex, field-based commercial organization 4. Proven ability to design and implement coaching frameworks that drive measurable behavior change and business impact 5. Strong understanding of sales leadership dynamics, including performance management, talent development, and field execution 6. Track record of influencing senior stakeholders and driving adoption without direct authority 7. Ability to translate data and field insights into actionable leadership development strategies 8. Strong facilitation and communication skills, with experience leading workshops, leadership sessions, and coaching engagements 9. Experience partnering cross-functionally with Sales, HR, Training, and Analytics teams 10. High degree of business acumen, with the ability to align leadership development initiatives to commercial objectives 11. Willingness to travel as needed to support field engagement (if applicable) 12. Experience in highly regulated or complex industries (e.g., pharmaceuticals, healthcare, financial services, or similar) 13. Experience supporting large, geographically dispersed sales organizations Familiarity with CRM tools and performance analytics platforms (e.g., Salesforce) Skill
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