Business Development Officer

Business Development Officer The Business Development Officer is responsible for developing, expanding and retaining business banking deposit relationships and commercial loans. This role focuses on identifying, cultivating, and managing relationships with business members and prospects to drive deposit growth and enhance engagement. The Advisor serves as a trusted financial partner to local businesses, promoting deposit and cash management products while representing the Credit Union in the community. This position will be highly concentrated on relationship-building, deposit growth, and external business development efforts. ESSENTIAL FUNCTIONS AND RESPONSIBLITES: -Business Development, Deposit Growth and Commercial Lending --Develop and execute a strategic plan to increase business deposits and service utilization -Identify, cultivate, and convert new business members through proactive outreach, networking, and community engagement -Partner with internal teams to cross-sell business deposit products, merchant services, commercial loans and treasury solutions -Track and manage a pipeline of prospective business relationships, maintaining regular contact -Collaborate closely with Retail Banking and other departments to deliver holistic relationship banking, and a consultative approach to meet member?s needs -Identify and assess Commercial lending needs for new and existing small business members; manage loan submissions through the Small Business Lending Portal Relationship Management and Retention -Serve as the primary contact for business members, providing personalized financial guidance and proactive service -Deepen relationships with existing members through regular reviews, product education, and needs-based consultations -Collaborate with internal departments to ensure a seamless member experience and identify referral opportunities -Ensure business members receive prompt, expert-level service to strengthen loyalty and satisfaction Community Engagement and Market Development -Represent the Credit Union at business associations, chamber events, trade shows, and other community activities -Build and maintain strong networks with local professionals -Identify partnership opportunities with community organizations to promote business deposit solutions Market and Product Expertise -Maintain comprehensive knowledge of the Credit Union?s business deposit and cash management offerings -Monitor competitive trends and recommend adjustments to deposit products or pricing to support growth objective. -Stay informed of emerging technologies, banking tools, and member expectations related to business banking Reporting and Performance Management Track individual production and performance metrics aligned with department goals -Provide regular feedback and reporting on business development results, deposit growth, and market trends -Participate in cross-departmental initiatives and Credit Union-wide strategic projects as needed Experience: Three to five years of experience in business banking, commercial deposits, or relationship management required Proven success in business development and community engagement Education Bachelor?s Degree in Business, Finance or related field required or equivalent experience Interpersonal Skills: -Strong communication, presentation, and relationship-building skills -Demonstrated ability to engage with business professionals, community leaders, and internal stakeholders -High degree of discretion, diplomacy, and professionalism -Proficiency with Microsoft Office Suite and CRM software -Member Focus: Actively listens to business members and tailors solutions to meet their needs -Business Acumen: Understands business financial needs and market dynamics influencing deposit growth. -Collaboration: Works effectively across departments to deliver business solutions