Service Writer
Elko, NVFull-timeSeen todaySeen in employer's feed today
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Job overview
Riverton is seeking a Service Writer to meet with customers about vehicle repair and service needs, coordinate work with technicians, and keep customers informed about vehicle progress. The role includes customer relations, sales and retail promotions, and quality control. Bilingual English/Spanish ability is preferred but not required. The posting lists medical, dental, and vision insurance, a 401(k), vacation time, and a relocation bonus when applicable.
Skills & qualifications
Skills
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Full job description
**POSITION:**Service Writer **SCHEDULE:**Full Time **LOCATION:**Elko, NV **SALARY:**Will discuss with applicant TO APPLY: **Direct Link:**https://careers.hireology.com/rivertonelkochevroletbuickgmc/685031/description?ref=https://rivertonelkochevroletbuickgmc.hireology.careers/andref\_m=applicationandwidget=tandxdm\_c=default4851andxdm\_e=https://rivertonelkochevroletbuickgmc.hireology.careersandxdm\_p=1 **Career Page:**https://www.rivertonelko.com/careers/ Please note, employers may close jobs on the website at any time. SUMMARY: Riverton has been in business since 1922, and has served the Elko area in Nevada since 2001. We're a family-oriented organization, offering our employees work life balance, a fun work environment, and competitive pay packages. We're deeply embedded in our community and support numerous local organizations and sports teams. We're always looking for qualified, enthusiastic individuals to join our team. If you're interested in working for us, we'd love to meet you! MINIMUM/PREFERRED REQUIREMENTS: Bilingual (English/Spanish) preferred, but not required High school diploma or equivalent Valid drivers license and clean driving record Automotive service advisor experience Ability to effectively communicate over the phone Ability to concentrate and accomplish tasks despite interruptions Multitasking skills Proficient use of computers JOB RESPONSIBILITIES/DUTIES: Meet with customers and determine their needs for repair and/or service of their vehicle issues Increase customer satisfaction by building customer relations Maintain the companys standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations Monitor the progress of each vehicle throughout the day, and update customers frequently Increase profitability by maximizing sales and executing retail promotions Oversee technicians working on customers vehicles, including their time management/efficiency, parts ordering, job completion times Oversee and participate in quality control Participate in the development and documentation of standard operating procedures as appropriate BENEFITS: Medical, dental, and vision insurance 401K Plan Vacation time Opportunities for advancement Work life balance Competitive pay plans Relocation bonus when applicable **EEO:**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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