
Central Reservations Supervisor
Frisco, COFull-timeSeen todaySeen in employer's feed today
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Job overview
The Central Reservations Supervisor leads Copper Mountain’s reservations team and supports lodging management and resort operations. The role oversees hiring, training, coaching, scheduling, budgeting, and process and system implementation to support reservations, sales, and guest service across market segments. The supervisor mentors employees, addresses staff issues, holds the team accountable, and focuses on continuous improvement, guest service, and revenue growth.
Skills & qualifications
Skills
Full job description
To be considered for this position, please submit an online application at Employment Homepage | Copper Mountain{rel="noopener noreferrer" target="_blank"} Job Title: Central Reservations Supervisor Job Status: Year Round Full Time Job Summary: The Copper Mountain Central Reservations Department is an excellent place to learn about Copper Mountain and the rest of the Powdr family. Central Reservations is an inbound, multi-million dollar revenue-generating operation. The Central Reservations environment fosters team play, a healthy sales culture, excellent guest service, and a dedication to grow the business and its employees. The Supervisor is an integral part of reservations, lodging management and other resort operational teams. In addition to hiring, training, and coaching staff, the Supervisor assures the completion and effectiveness of reservations, sales, and guest service for all market segments. This is achieved via strategic scheduling, continued education, budgeting, and implementation of new processes and systems. The Supervisor promotes employee growth and opportunities, holds direct report meetings, fosters a sales culture, is a mentor, handles and resolves all employee issues, and is a positive influence while holding staff accountable to performance. The Supervisor participates in all necessary and required meetings, completes all relevant tasks, and relays pertinent information. The Supervisor acts as a leader and has ownership to not only their direct team but also to all members of the office to meet expectations. At all times the Supervisor is focused on continuous improvement, with the goal of better guest service and increased revenues. Copper Mountain, LLC is an affirmative action employer and that age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. Can you see yourself here- Apply now!
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