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Service Center Manager

VALVOLINE INSTANT OIL CHANGE

DELAFIELD, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
DELAFIELD, WI
Work Authorization
Not specified

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Job overview

The Service Center Manager leads store operations and people development, with a focus on customer retention, attracting new customers, and financial performance. The role uses Valvoline’s SuperPro management system. The ideal candidate has three to five years of management experience in a fast-paced retail, restaurant, or service environment; military leaders are also encouraged to apply. Automotive experience or a strong interest in cars is welcomed.

Skills & qualifications

RequiredNice to have

Skills

People LeadershipCustomer ServiceCoachingP and L PerformanceHiringPeople DevelopmentAutomotive ExperienceProblem SolvingDecision MakingLifting 50 PoundsPhysical MobilityStanding for Extended Periods

Qualifications

3-5 Years Management Experience1+ Year Managing Direct ReportsMilitary Leadership Experience

Benefits

401(k) Match
Medical Insurance
Dental Insurance

Full job description

JOB REQUIREMENTS: Motivated store managers that are hands on, "lead from the front" individuals. Successful leaders in this role deliver top financial performance by growing customer counts via retention of existing guests and attracting new ones. They are customer service fanatics and people developers, always looking to coach. This is accomplished through the precise execution of an established Valvoline Instant Oil Change management system (SuperPro). The ideal candidate has three to five years of management experience in a fast paced retail, restaurant or other service environment driving P&L performance, hiring, developing and leading direct reports while passionately serving guests. Candidates with Military experience leading people as NCOs and officers are also encouraged to apply. We offer: Valvoline invented motor oil over 150 years ago and we have cars down to a science. Just bring your leadership and people skills and we will teach you what you need to know and make you experts in executing SuperPro. All of our key leaders started out in stores. We also offer great hours, off most Sundays, paid holidays off, 401K, medical, dental, bonus opportunities and fun work environment, and much more. About us: Ivy Lane Corporation is one of the largest and fastest growing franchises for Valvoline Instant Oil Change. Equal Opportunity/Affirmative Action Employer ***** OTHER EXPERIENCE AND QUALIFICATIONS: Successfully managed direct reports, preferably in a retail service environment for at least 1 year Previous automotive experience and/or a strong passion for working on/around cars Comfortable working in varying temperature conditions Have a high sense of urgency and lots of energy Enjoy hands-on work Able to lift up to 50 pounds Have full body mobility and be able to twist, turn, bend at the waist, squat and go up and down stairs Be able to work on your feet for extended periods of time with hands above your head A positive, friendly attitude, along with a customer service mentality Enjoy working in a fast-paced environment Possess the desire and ability to learn and demonstrate personal responsibility Demonstrate a drive for results and possess an ownership mentality, as well as have the ability to successfully solve problems and make decisions ***** APPLICATION INSTRUCTIONS: Apply Online: jobs.vioc.com

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