Consumer Lending Manager

Position Summary: Reporting to the Sr. Vice President of Consumer Credit or assignee, the Consumer Lending Manager assists the Loan Operations and Retail Banking staff on the day-to-day lending process. The incumbent manages; the consumer loan LOS system, rate sheets, reconcilement of invoices, quality control, policy / procedure, and approves or denies consumer loans according to MCU loan policy and tier levels. Is also responsible for the daily on-time funding and dealer interactions. Responsibilities: ~Approve / deny loans from all branches and origination sources. Answer questions by phone or email regarding processing, documentation, and loan closings in accordance with MCU policy and procedure. ~Review denied loans on a monthly basis ensuring compliance with lending policy and procedure. ~Perform a post-closing review of closed loans and tracks and report finding back to the Sr. Vice President of Retail Banking & Operation and the Sr. Vice President of Consumer Credit monthly; work with staff to train and rectify errors when required. ~Maintain lending software and perform, when necessary, software updates and maintain rate pages / tables. Train staff on use of software. ~Process Mass Save Heat Loans and coordinate with staff to close loans. ~Originate process and close applications when necessary. ~Comply with federal and state regulations as applicable. ~Train staff on changes to consumer loan products as well as consumer add-on products such as life and disability insurance, GAP, and Mechanical Breakdown. ~Process employee loan requests for confidentiality in conjunction with HR and auditing purposes. ~Prepare monthly reports as required. ~Reconcile consumer- and indirect-loan-related invoices as required. ~Maintain Consumer Loan policy and procedures for annual approval as required. ~Review monthly and report quarterly to manager on website accuracy for consumer lending products. ~Initiate GAP Ins. claims. ~Engage in daily approval / concurrence and funding of indirect auto loans including document review, ACH preparation, and payoff reconcilement. ~Manage the Consumer Loan Clerk Indirect Funding Specialist, including annual review process. ~Manage workflow and staffing levels to ensure coverage for indirect funding process. ~Work closely with management and third-party administrator of indirect lending program. ~Rate surveys as required. ~Be Safe Act compliant and registered on NMLS. ~Perform other duties as assigned. Qualifications: ~High school diploma or G.E.D. required; associate or bachelor?s degree or equivalent combination of education and experience in loan operations management. ~Minimum of 5-8 years of experience in loan origination, indirect lending, underwriting, and production, preferably in a banking environment. ~Demonstrated management/leadership experience ~Proficiency in Microsoft Office applications, specifically Excel and Word. ~Knowledge of various loan systems. ~Consumer lending background. ~Be Safe Act compliant and registered on NMLS Skills and Abilities: ~Ability to meet deadlines and display attention-to-detail. ~Sound verbal and written communication skills. At MCU you will find a respectable and inclusive workplace where everyone is given the opportunity for personal and professional growth. If you share a passion for the community you work in, you just may be a great fit at MCU. Click Here To See Full Job Description and Apply