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Automotive Service Consultant

Hyundai Careers

BROOKLYN, NYJobSeen 3 days agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
BROOKLYN, NY
Work Authorization
Not specified

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Job overview

The service consultant initiates automotive services and repairs by identifying vehicle performance problems and service requests, verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer records. The role also serves as a liaison between customers and technicians, ensuring customer needs and recommended services or repairs are clearly understood.

Skills & qualifications

RequiredNice to have

Skills

Automotive Service InitiationVehicle Problem AssessmentWarranty VerificationEstimate DevelopmentRepair Order Writing

Full job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

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