
Lead, Operations Training & Technical Development
Allentown, PAJobSeen todaySeen in employer's feed today
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Job overview
The Lead, Operations Training and Technical Development develops and improves Buckeye’s technical development program for Operations. The role partners with Operations, COE, HR, Safety, and Compliance to define competencies, identify training needs, and maintain a competency-based framework. It evaluates program effectiveness, analyzes outcomes, recommends improvements, and supports workforce readiness and development.
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Full job description
Description Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition. We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations. Role Summary: The Lead, Operations Training and Technical Development role is responsible for developing, leading, and continuously improving Buckeye's technical development program for Operations. The position partners with Operations, COE, HR, Safety, and Compliance to define key competencies, identify training needs, and maintain a competency-based framework that supports workforce readiness and development. The role also evaluates program effectiveness, analyzes training outcomes, recommends improvements, and stays current on industry trends to strengthen skill development and organizational performance. Responsibilities & Essential Functions include: Program Development and Management 1. Develop, lead, and continuously refine Buckeye's technical development program for Operations, ensuring alignment with operational priorities and workforce planning needs. 2. Collaborate with internal stakeholders, including operations, COE, HR, safety, and compliance teams, to define key operational and technical competencies and identify training and development needs and priorities. 3. Build and maintain a comprehensive competencybased training and development framework that supports Operations in alignment with HR processes. 4. Support technical development planning, skill alignment, and field operations development to ensure employees have clear pathways for success. 5. Ensure training supports operational requirements, reduces skill gaps, and strengthens organizational performance. 6. Provide insights and recommendations to leadership on workforce capability trends and skill development needs. Continuous Improvement 1. 2. Regularly evaluate the technical training and development program effectiveness driving continuous improvement and innovation. 3. Analyze training outcomes and metrics to identify trends, gaps, and opportunities for enhancement. 4. Explore and stay current on industry trends, emerging technologies, and best practices for executing competencybased programs and recommend enhancements. 5. Champion a culture of skill competency and development within the organization through effective training and development. 6. Lead evaluations and reviews of training programs to ensure compliance, operational alignment, and continuous improvement. 7. Identify opportunities to streamline processes, enhance learning experiences, and strengthen the overall technical development program. General Training Services and Resource Effectiveness Support 1. Establish and maintain a centralized resource library that houses supporting materials, competency frameworks, development tools, and reference documents. 2. Support broader training services initiatives, including coordination and implementation of technical and operational training programs. 3. Support and manage operations training, resource management, and tec nical competency development projects. 4. Contribute to resource effectiveness by identifying training gaps and inefficiencies, recommending improvements, and helping optimize training delivery. 5. Other Duties as Assigned. General Training Services and Resource Effectiveness Support 1. Establish and maintain a centralized resource library that houses supporting materials, competency frameworks, development tools, and reference documents. 2. Support broader training services initiatives, including coordination and implementation of technical and operational training programs. 3. Support and manage operations training, resource management, and technical competency development projects. 4. Contribute to resource effectiveness by identifying training gaps and inefficiencies, recommending improvements, and helping optimize training delivery. 5. Other Duties as Assigned. Position Requirements: 1. Education: A bachelor's degree or higher in Organizational Leadership, Business Administration, or Training and Development is preferred. 2. Experience: 10+ years of experience in operations, maintenance, engineering, regulatory compliance or training is required preferably in the midstream oil and gas industry. 3. Technical Knowledge: Strong understanding of organizational development, training methodologies, and adult learning principles. Familiarity with Learning Management Systems (LMS) is a plus. 4. Communication: Excellent communication and presentation skills, with the ability to collaborate at all organizational levels. 5. Organization and Project Management: Strong organizational and project management skills, with a focus on delivering results within deadlines. 6. Analytical Skills: Ability to analyze data and metrics to drive decision-making and improve program effectiveness. 7. Travel Requirements: Travel to field locations may be required for program oversight. (~30%) Other Skills, Attributes and Abilities: 1. Must be able to work with department managers and subject experts in determining employee training and development needs. 2. Self-motivated and a team player. 3. Proficient in the use of Microsoft Office and eLearning applications. Essential Functions:
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