Senior Business Analyst

New York State Homes and Community Renewal (HCR) is the State’s affordable housing agency, with a mission to build, preserve, and protect affordable housing and increase homeownership throughout New York State.

This position is with HCR’s Affordable Housing Corporation (AHC). This is not a civil service position, and a civil service exam is not required. Candidates must meet the minimum qualifications outlined below to be considered.

NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce that represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

DUTIES AND RESPONSIBILITIES:

Business Analysis & Process Improvement

• Collaborate with cross-functional stakeholders to understand business needs, gather requirements, and identify opportunities for business operations and data improvement

• Develop business cases, current (“as-is”) and future (“to-be”) processes, and recommend strategic solutions to improve operations, policy, and performance

• Translate business needs into technical requirements and ensure alignment across teams to support project execution, requirements documentation, test planning, issue tracking, and risk reporting

• Troubleshoot system or process issues and coordinate with cross-functional teams to implement and test fixes

• Apply process improvement methods to optimize workflows, eliminate inefficiencies, and improve service delivery through structured change management

• Use critical thinking and data-driven decision making to resolve business and technical challenges efficiently

Project Management

• Lead end-to-end delivery of strategic projects, define scope, project plans, timelines, budgets, risks, and success metrics

• Facilitate effective meetings with clear communication and alignment across leadership and teams

• Support change management efforts

Data Management

• Partner with program teams to understand program data, define data requirements and standards, and create documentation (e.g., schemas, dictionaries)

• Contribute to agency-wide data governance and ensure compliance with internal controls and quality standards

• Use analytics to inform decision-making and align data initiatives with broader business and technology strategies

Leadership & Mentorship

• Act as a Subject Matter Expert (SME) on complex, cross-functional projects

• Mentor junior staff, sharing tools, techniques, and best practices across business analysis, project management, and SDLC

• Lead collaborative, inclusive teams and foster a culture of continuous learning and improvement

• Adapt leadership style based on expertise of team

WHO YOU ARE:

• Bachelor’s degree in relevant area e.g., Information Technology, Data Analytics, Business Analytics, or related field

• 8-10 years of experience working on large scale projects in a lead position

• Working knowledge of database concepts and design preferred

This job description is not intended to be all inclusive and the employee will be expected to perform other reasonably related duties as assigned.

WHAT WE OFFER AT NYS HCR:

• Extensive benefits package including paid leave, including excellent health, dental, vision and retirement benefits (https://www.osc.state.ny.us/retirement) with the New York State & Local Employees’ Retirement System.

• Promotional opportunity for dedicated professionals.

• Work life balance benefits include a 37.5-hour work week and paid time off benefits including vacation, sick, personal days, and Federal Holidays.

• Opportunity for compressed scheduling.

• 12 weeks of Paid Parental Leave.

• Paid Family Leave.

• Opportunity for compressed/flextime scheduling.

• As a New York State employee, you may qualify to participate in the Federal Public Service Loan Forgiveness Program (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) (PSLF). The PSLF Program forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments under an accepted repayment plan (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-repayment-plans) and while working full-time for an eligible (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employment) employer.

Additional SONYMA/HFA/AHC Benefits:

• Cash in for Wellness! This program provides you with the option of buying or renewing a health club membership of your choice or enrolling in a weight loss and or smoking cessation program, using your sick leave accruals.

• Tuition reimbursement program – for job related and non-job-related courses.

• Vacation Leave Buy-Back program – Subject to approval, every year eligible employees may exchange previously earned and accrued vacation time in return for cash compensation (at employee’s daily rate of pay at time of exchange).

• Access to Plum Benefits – savings on movie tickets, theme parks, hotels, tours, Broadway shows and more!

• Optical reimbursement program – Employees are eligible for optical, hearing aid, and podiatric expenses not otherwise covered by insurance, with a maximum aggregate amount of $650 per year, per family. Unused yearly balances may be carried over to next year for a maximum of $1,300.

ABOUT NEW YORK STATE HOMES AND COMMUNITY RENEWAL:

Under the leadership of Governor Kathy Hochul and Commissioner RuthAnne Visnauskas, HCR is a vibrant, innovative agency that integrates and leverages New York State’s housing resources. We have offices in New York City, Albany, Buffalo, and Syracuse, and employ a diverse workforce of professionals who are hard-working and committed to serving low- and moderate-income families. Our mission is far reaching, encompassing single and multifamily housing finance, home improvement, rent regulation, housing subsidies, and community development. We partner regularly with a variety of public and private stakeholders.

Achieving this mission requires a wide range of skills and backgrounds in public policy, administration, real estate, construction, finance, law, and many other areas of expertise. We seek to provide a workplace environment that is productive, flexible, accountable, ethical, and caring. Our employees are empowered to make a difference where they live and work. We offer competitive pay and a comprehensive benefits package, including paid leave, health, dental, vision, retirement, and family-friendly policies.

New York State is an Equal Opportunity Employer (EOE)