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Dining Room Lead

Monarch Communities

Phoenixville, PAFull-time$17/hrPosted 1 day agoStill listed 1 day ago

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At a glance

Compensation
$17/hr
Location
Phoenixville, PA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Dining Room Lead takes a leadership role with dining servers and provides customer service to residents. The role includes taking orders, assisting residents, and helping create a pleasant dining experience. The lead trains and guides servers, assists with scheduling, prepares the dining room and service items, supports food and beverage preparation, and helps ensure safe food handling and compliance with applicable regulations and community policies.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceStaff TrainingSchedulingMultitaskingOrganizational SkillsTime ManagementJudgmentProblem SolvingDecision MakingWorking With Seniors

Qualifications

High School Diploma or GED1 Year Fine Dining or Senior Living Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Assistance

Full job description

Company Description

Monarch/Brandywine Senior Living Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

Position/Job Title: Dining Room Lead

Location: Brandywine Living at Upper Providence Employment Type: Full-Time (11a-7:30p / 7a - 3pm) Pay Range: $17.00 per hour Final compensation will be based on experience and qualifications.

Take a leadership role with the Dining Servers. Provide excellent customer service to our residents. Take resident orders, serving meals, providing assistance, and creating a pleasant dining experience for the resident. Responsibilities and Duties

  • Assist the Culinary Services Director with special projects as assigned
  • Train and mentor new Dining Servers
  • Provide on-going training and guidance to Dining Servers to ensure great customer service
  • Assist with scheduling Dining Servers
  • Take residents’ dining orders in a friendly and attentive disposition
  • Learn and retain residents’ names, special requests, and dietary restrictions
  • Ensure dining room(s) (Pub, Assisted Living, Independent Living) is set up, all items needed for service are readily available (silverware, napkins, menus, salt/pepper shakers, etc.)
  • Assist with cleaning and sanitizing the dining room, menus, kitchen, serving stations, and other areas as directed
  • Ensure safe food handling
  • Assist with preparation of beverages, snacks, desserts, salads, and condiments for service
  • Assist residents with any special dining requests
  • Ensure all residents are accounted for during each meal, and completing documentation of their attendance
  • Conducts the pre-service meeting to discuss menu items and specials
  • Participates in and attends all in-service training as scheduled
  • Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
  • Other duties as assigned

Qualifications

Qualifications

  • High school diploma preferred/GED accepted
  • Minimum of one (1) year experience in fine dining hospitality and/or full service senior living
  • Ability to handle multiple priorities
  • Competent in organizational, time management skills
  • Demonstrates good judgment, problem solving and decision making skills
  • Experience working with seniors

Additional Information

Benefits Offered (Full Time):

  • Health Insurance: Medical/Rx, Dental, and Vision
  • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
  • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
  • FSA (Commuter/Parking)
  • Employee Assistance Program (EAP)
  • 401(k) Retirement with Company Match
  • Paid Time Off (PTO) and Holidays
  • Tuition Reimbursement

Other Compensation Programs:

  • Employee Referral Bonus
  • Resident Referral Bonus

Equal Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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