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Head Clerk

Grocery Outlet

Redwood City, CAFull-time$28.2/hrPosted 1w agoStill listed today

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At a glance

Compensation
$28.2/hr
Location
Redwood City, CA
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Head Clerks create a welcoming store environment by maintaining clean, well-stocked sales areas and providing customer service. They handle customer and coworker requests, cashiering issues, inventory, product displays, and office duties while enforcing company policies and procedures. The role seeks candidates with a high school diploma or equivalent, customer-service abilities, and previous grocery or retail experience; prior bookkeeping experience is preferred.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceInstruction FollowingTeamworkLeadershipBookkeepingGrocery or Retail Experience

Qualifications

High School Diploma or EquivalentDrug and Background CheckPrevious Grocery or Retail Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance

Full job description

About the Role:

Head Clerks create a welcoming environment and maintain a clean, well-stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can-do attitude.

Responsibilities Include:

  • Interacting with customers and answering questions with kindness and enthusiasm.

  • Attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.

  • Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures.

  • Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.

  • Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment (pallet jack, baler, etc.).

  • Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming.

  • Catching customers’ eyes by preparing merchandise for display.

  • Perform miscellaneous office duties such as handling incoming or outgoing mail and ordering product.

  • Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy.

About The Pay:

  • Base Salary: $28.20 hr

  • Medical, Dental, Vision & More!

  • Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

  • High school diploma or equivalent.

  • Able to deliver friendly, courteous, prompt customer service.

  • Able to interpret, understand, and follow instructions.

  • Must be able to pass drug and background check.

  • Flexible schedule.

  • Previous grocery or retail experience.

  • Ability to work in harmony with others as a team member and leader.

  • Passion for serving people.

  • Prior bookkeeping experience preferred.

  • Interacting with customers, associates, truck drivers, and vendors, all with a smile.

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