Student Services Coordinator I

Student Services Coordinator I Requisition ID: 2026-10742 # of Openings: 1 Location: US-UT-Logan Category: Customer Service/Support Position Type: Benefited Full-Time Job Classification: Non-Exempt College: Student Success Department: Student Financial Support Advertised Salary: $39,000 annually plus excellent benefits Overview The Student Services Coordinator reports to the Associate Director of Operations in Student Financial Support. This position is responsible in assisting with Title IV federal student aid operations. All team members strive to possess the following characteristics: * Friendly disposition and enjoys working with students. * Detail oriented, accurate, and self-motivated. * Organized and able to work in a fast-paced office as a community-minded team member. Responsibilities The Student Services Coordinator will be part of Operations Team and will work collaboratively with all office staff, including campus partners across the USU system. Duties and responsibilities of this position may include: * Research federal financial aid regulations and program requirements using available software platforms, databases, and institutional resources to build and maintain working expertise * Monitor and process assigned compliance reports through university and federal software systems; analyze findings, identify patterns, and recommend improvements to procedures and workflows * Develop and maintain procedure documentation that reflects current software capabilities, system workflows, and institutional knowledge - with the expectation that documentation evolves as tools and processes improve * Recommend changes and improvements to office communications * Assist students with discretion, honesty, and sensitivity Qualifications Minimum Qualifications: * Four years of experience; or an associate degree plus two years of experience; or a bachelor's degree is required * Knowledge, skillset, or potential related to the specific duties and responsibilities of the position. Preferred Qualifications: * Experience in Higher Education * Utah State University Experience * Experience with state financial aid compliance audits, budget management, or financial aid reporting. * Familiarity with any of the following systems: Office 365, Banner, CampusLogic (StudentForms, CampusCommunicator, ScholarshipUniverse) or ServiceNow * Familiarity with USU policies and procedures. * Familiarity with Federal and/or State aid regulations. Required Documents Along with the online application, please attach: * Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV" * Cover letter to be typed/pasted at the end of your application * Answer the following questions: * Do you love working with people and computers? * Do you love reports and problem solving? * Do you want to improve your communication skills? Document size may not exceed 10 MB. Advertised Salary $39,000 annually plus excellent benefits ADA Personal cubicle in an open floor plan of other cubicles near a foyer for students, 90% sitting 10% standing, we have a somewhat noisy environment, significant... For full info follow application link. USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law (https://equity.usu.ed /non-discrimination).