West Branch - CSR Office
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Job overview
Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at its West Branch Bulk Plant. The role handles customer calls and counter service, processes orders and payments, reconciles deposits, and performs filing and scanning. The posting prefers two years of customer service experience and requires moderate data entry and computer skills, along with effective communication and an organized, professional manner.
Skills & qualifications
Skills
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Benefits
Full job description
Customer Service Representative Foster Blue Water Oil, LLC seeks a full-time Customer Service Representative at our West Branch Bulk Plant. Position Duties and Responsibilities: - Professionalism in handling customer calls for enrollments, cancellations, issue resolutions, and complaints. - Assist customers at the counter. - Fill Cylinders (reimbursement for every tank filled) - Process customer orders. - Posting payments daily in the computer system. - Reconcile daily deposits. - Filing and scanning documents. - Greet visitors (customers, USPS, FedEx, UPS). - If needed, other duties as assigned by the Director or Office Manager. Benefits Offered: - Pay is determined by experience, along with market competition. - Employee discounts for oil and propane. - 401(k)/Profit-sharing plan (including employer match) with full access to a team of investment professionals. - Vacation, sick EST, paid holidays, and overtime. - Medical, dental, and vision coverage plans. Life insurance. - Christmas Club (including employer match) and other company perks and incentives. Position Qualifications: - Two years of Customer Service experience preferred. - Moderate data entry and computer skills required. - Effective communication skills, friendly, organized, and professional.
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