Veterans Prog. Sup, Claims & Training

JOB REQUIREMENTS: The Wisconsin Department of Veterans Affairs (WDVA) has an opening for a Veterans Program Supervisor to serve as the supervisor in the department's Veterans Claims Section Hearing/Training Unit. This position is headquartered at the Wisconsin Revenue Building, situated conveniently off the Beltline just five minutes from Downtown Madison, and is eligible to work remotely up to 90%. Position Summary This position coordinates and oversees the Veterans Claims Section - Hearing/Training Unit. This position has responsibility for program planning, coordination, implementation, and staff supervision. The incumbent provides leadership; allocates resources necessary to implement goals and objectives; and assures compliance with state and federal regulations and policies. This position collaborates with government professionals and organizations at the federal, state, and local levels in the administration of assigned benefits and service programs. This includes County Veterans Services Officers, Veteran Service Organizations, representatives of the university and technical school system, and the U.S. Department of Veterans Affairs (USDVA). This position is eligible to work remotely up to 90% after an initial training period. Remote work is intended to be performed primarily in the State of Wisconsin. High speed internet access is a requirement of remote work. Remote work options are subject to change based on business needs. Due to the nature of the position, WDVA will conduct criminal background checks prior to an offer of hire. Candidates for employment in this position must also pass a federal background check. The incumbent must be accredited by WDVA and the USDVA to provide representation to veterans in the prosecution of their claims within their first year of employment. Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of appointment. WDVA does not sponsor work or student visas and is not an eligible OPT employer for those with F1 visas. WDVA participates in E-Verify and will provide the federal government with Form I-9 information for all new employees to confirm authorization to work in the U.S. Some state travel is required to outstation sites and partner organizations to conduct operational outreach and training. A twelve-month probationary period will be required. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimally qualified applicants will have: Training in supervisory duties or experience performing lead work (e.g., training staff, setting performance expectations, delegating work to staff members, etc.); and Experience collecting data and preparing reports (e.g., monitoring and evaluating program data, responding to requests for statistics, etc.); and Experience planning and executing operational outreach and training (in-person and virtual) to engage stakeholders; and Experience interpreting statutes, administrative rules, and/or policies. Well qualified candidates will also have experience: Performing supervisory duties (e.g., evaluating work performance, hiring, and onboarding staff, providing coaching, conducting performance reviews, etc.); or Reviewing and processing claims (e.g., interviewing clients, reviewing claims with clients, counseling clients regarding procedures, developing comprehensive client files, etc.); or Working with benefits programs (e.g., disability, housing, education, employment, etc.); or Using VA Federal systems (e.g., Veterans Benefits Administration system (VBMS), or similar case management systems). ***** APPLICATION INSTRUCTIONS: Apply Online: https://wj.wi.gov/22450 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.