General Manager –Hotel
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Job overview
The General Manager leads daily hotel operations across the front desk, housekeeping, maintenance, and breakfast. This hands-on role oversees and supports staff, maintains property standards, resolves guest concerns, and builds relationships with guests and vendors. The manager also works one desk shift each week, fills in as needed, and helps drive occupancy, positive reviews, and repeat business.
Skills & qualifications
Skills
Full job description
General Manager --Hotel We are seeking a hands-on General Manager to lead the daily operations of our hotel. This role is ideal for a hospitality professional who enjoys being actively involved in day-to-day operations while delivering exceptional guest experience. The General Manager will oversee staff, ensure smooth operations, and help maintain the unique character and high standards of our property. Responsibilities - Oversee daily hotel operations including front desk, housekeeping, maintenance, and breakfast. - Provide hands-on support to the team as needed, including assisting with front desk operations and guest interactions - Hire, train, and manage staff while fostering a positive team culture - Ensure exceptional guest experiences and promptly resolve guest concerns - Work one desk shifts a week, and fill in on others as needed - Maintain property standards for cleanliness, safety, and service quality - Build relationships with guests and vendors - Help drive occupancy, positive reviews, and repeat business Qualifications - Hospitality or hotel management experience - Strong leadership and team management skills - Excellent guest service and communication abilities - Organized, proactive, and comfortable working in a hands-on environment - Experience with hotel management systems - Ability to work flexible hours including weekends and
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