Director of Mid-Market Accounts

About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: Director of Mid-Market Accounts

As Director of Mid-Market Accounts, you will drive revenue growth across Switch’s mid-market client segment by developing and executing strategies to acquire new clients, retain and expand existing relationships, and build a strong pipeline of qualified opportunities.

Acting as a client advocate, you will collaborate across Switch teams to provide innovative solutions that meet our current and prospective clients evolving business needs. Through strategic engagements and business discussions, you will strengthen client partnerships to foster success and identify opportunities for client growth in alignment with company objectives.

This position does not include direct supervisory responsibilities; however, the Director, Mid-Market Sales may serve as a representative for leaders as needed in key situations. This position will report to the VP of Mid-Market Accounts.

What You’ll Do

• Drive revenue growth across assigned mid-market accounts and prospects through new client acquisition, retention, renewals, and expansion.
• Develop and execute account and territory strategies that build pipeline and identify opportunities for long-term client growth.
• Identify, qualify, mature, and close sales opportunities throughout the full opportunity lifecycle.
• Build and maintain trusted relationships with business, technical, and executive stakeholders across current and prospective client organizations.
• Maintain a detailed and accurate pipeline and forecast.
• Maintain comprehensive and accurate account, opportunity, activity, and client information in Salesforce.
• Lead commercial discussions, renewals, negotiations, and new mid-market opportunities through contract execution.
• Partner across Sales, Solutions Engineering, Capacity Planning, Power, Finance, Construction, Operations, and other teams to develop and advance client solutions.
• Serve as an escalation point for client challenges and coordinate internal resources to drive timely resolution.
• Lead strategic and technically informed data center tours.
• Stay current on technology trends, competitive activity, and developments in IT infrastructure and data center technologies to identify emerging client opportunities.
• Support sales leadership in key client and business meetings and serve as a mentor and advisor to other members of the sales organization.

What We’re Looking For

• You are a proactive sales professional who takes ownership of opportunities and consistently moves them toward closure.
• You build trusted client relationships through consistent engagement, clear communication, and follow-through.
• You combine strong business acumen with technical curiosity and can quickly understand a client’s infrastructure environment and business priorities.
• You maintain disciplined pipeline management and provide accurate, thoughtful sales forecasts.
• You are a skilled negotiator who can navigate complex renewals and new business opportunities.
• You bring the right internal teams together to solve client challenges and advance opportunities.

Required

What You’ll Bring

• 10+ years of technology sales, account management, business development, or related experience, preferably within the IT infrastructure or data center industry.
• Demonstrated success acquiring new clients and delivering revenue growth through new business, renewals, retention, and expansion across the full sales lifecycle.
• Strong knowledge of IT infrastructure, cloud computing, hybrid environments, data center operations, or related technologies.
• Strong business acumen and the ability to connect technology solutions to client business and infrastructure needs.
• Strong communication, presentation, negotiation, analytical, and problem-solving skills
• Experience using Salesforce or another enterprise CRM platform.
• Ability to travel up to 20% based on business needs.
• Ability to work occasional evenings or weekends to support client meetings, industry events, or data center tours.

Preferred

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• Experience selling colocation, data center, cloud, managed services, IT infrastructure, or other mission-critical technology solutions.

We recognize that qualified candidates may not meet every preferred qualification. If your experience aligns with the core responsibilities of the role, we encourage you to apply.

Why Switch?

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.

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Safe Hiring Notice

Legitimate Switch recruiting emails come from switch.com. Current opportunities are posted on https://switch.com/careers and the official Switch LinkedIn Company page https://www.linkedin.com/company/switch-data-centers/. Switch will never ask you to pay fees, purchase equipment, send money, cash a check, or transfer funds as part of recruiting. Personal information is collected only through approved Switch systems.

If you suspect recruiting fraud, stop communicating with the sender and review FTC guidance https://consumer.ftc.gov/articles/what-do-if-you-were-scammed.

Equal Employment Opportunity

Switch is an Equal Opportunity Employer. We provide employment opportunities without discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.

Accommodations

Switch provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you need an accommodation, contact [email protected].

Switch also considers qualified applicants with criminal histories in accordance with applicable law.

Recruitment Agencies

Switch does not accept unsolicited resumes or candidate submissions from agencies without a current written agreement. Switch is not responsible for fees related to unsolicited submissions.