Supervisory Management and Program Analyst

Summary The incumbent provides strategic leadership to a distributed workforce of analysts, data engineers, and supervisory staff, ensuring reliable data flows, modern architectures, secure system operations, and effective support to national program offices. The position requires deep understanding of program management, analytics workflows, data infrastructure, cross-functional coordination, and largescale system reliability in a healthcare environment. Responsibilities Major duties include but are not limited to: Enterprise Infrastructure Strategy & Modernization Leads development, modernization, and operation of VHA applications and enterprise analytics platforms, ensuring availability, security, and performance across VSSC systems. Oversees modernization initiatives including migration to the Summit Data Platform (SDP), adoption of cloud and SaaS technologies, and transition of legacy systems to scalable, secure architectures. Ensures reliable operation of enterprise platforms including Symphony, VAST, and HOMES, and directs development of enhanced organizational views, automated alerts, and intelligent search capabilities. Guides architectural improvements, performance optimization, and monitoring strategies to maintain stable enterprise reporting and data collection systems. Coordinates with OIT, cybersecurity, privacy, and infrastructure partners to ensure compliance with VA security, accreditation, privacy, and data management requirements. Serves as principal advisor to senior leadership on information systems, analytics platforms, and data delivery strategies. Recognized as an expert in VHA operations, advanced analytics, and application development. Enterprise Reporting & Data Operations Directs data engineering and analytics operations supporting enterprise reporting, dashboards, alerts, data collection, and performance monitoring. Oversees validation processes, metadata management, and data quality controls supporting enterprise reporting and compliance with VHA data governance standards. Ensures VSSC-M's analytics infrastructure effectively supports national reporting requirements, including facility level metrics, operational dashboards, clinical performance indicators and early warning systems that enable proactive intervention by VHA leadership. Leads analysis and evaluation of complex programs, policies, regulations, and organizational effectiveness initiatives; plans and executes major enterprise studies and projects. Advises senior leaders on data engineering, analytics, platform performance, and emerging technologies, including machine learning and Palantir-based solutions. Supervisory / Managerial Leadership Provides executive direction, oversight and performance management for VSSC-M, supervising analysts who each lead teams of data analysts across a virtual, nationwide workforce. Establishes organizational priorities, allocates resources and defines goals and performance expectations for all staff within VSSC-M. Ensures performance plans reflect national objectives, VHA strategic priorities and API requirements. Evaluates performance, provides feedback, resolves personnel issues, and ensures consistent supervisory practices and equitable workload distribution. Oversees recruitment and selection activities and ensures workforce capabilities align with evolving analytics, engineering, and modernization requirements. Mentors subordinate supervisors in program management, workforce administration, workload management, and technical leadership, ensuring staff receive appropriate professional development. Performs other duties as assigned. Work Schedule: Monday to Friday, 8:00am to 4:30pm Compressed/Flexible: May be available Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA Employees that are already subject to the return to in-person work mandate in their current position. Applicants without an existing assigned VA Staff Office must be located within 50 miles of a VA-owned or leased space. This is not a remote position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer Position Description/PD#: Supervisory Management and Program Analyst / PD836060 Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background / security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet Time-in-Grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your Time-in-Grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year Time-in-Grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year Time-in-Grade. Note: Time-in-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-15 Specialized Experience: For this position, you must have one year of specialized experience equivalent to at least the next lower grade, GS-14, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Leads planning, development, and continuous improvement of backend platforms and services powering enterprise VHA analytical tools (Symphony, VAST, HOMES), ensuring availability, security, and performance. Directs the development and maintenance of validation processes, metadata structures, and analytic data quality controls supporting enterprise reporting. Ensures VSSC-M's analytics infrastructure supports national reporting, facility-level metrics, dashboards, and early-warning systems. Provides executive direction and performance management for VSSC-M, supervising four GS-14 analysts who each lead teams of GS-12/13 data analysts nationwide. Establishes organizational priorities, allocates resources, and defines goals/performance expectations for all VSSC-M staff. Selective Placement Factor: This position includes a Selective Placement Factor (SPF), skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job. Selective Placement Factors (SPF) are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet the following Selective Placement Factors (SPF) are ineligible for further consideration: Applicant must have expertise in application and report development, server and database management in CDW and Azure cloud infrastructure including Summit Data Platform. Applicant must have experience supervising a large team of technical staff. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.