Director, Quality & Patient Safety (Acute) - SH1001919
Oakland, CAFull-time$227–364K/yrSeen 1w agoSeen in employer's feed 6 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
The Director, Quality & Patient Safety works with the operations leadership team to advance organizational quality objectives and leads the Quality Improvement Program for acute services. The role develops clinical quality management strategy with medical and operational leaders, manages departmental resources and staff, and supports clinical assessment, process improvement, and redesign. It also serves as a subject matter resource and pursues operational efficiencies that support quality outcomes.
Skills & qualifications
Skills
Qualifications
Full job description
We are so glad you are interested in joining Sutter Health!
Organization:
ABSMC-Alta Bates Summit Med Center
Position Overview:
Works as part of the operations leadership team to accelerate the measureable and continual progress in meeting the organization's quality objectives.
Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with (affiliate name) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies.
Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes.
Job Description :
EDUCATION:
Bachelor's: Management, public health, nursing, business administration, organizational leadership, or related field
CERTIFICATION & LICENSURE:
RN-Registered Nurse of California
OR MD-Medical Doctor
OR PharmD-Pharmacist
OR PA-Physician Assistant
OR NP-Nurse Practitioner
TYPICAL EXPERIENCE:
12 years recent relevant experience.
SKILLS AND KNOWLEDGE:
Leadership and management skills required. Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives. Proven ability to select, lead, motivate and grow professional staff.
Expert skills in verbal and written communication when stakes are high.
Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
Ability to prioritize, make decisions and set clear expectations for others.
Must be computer literate, especially with spreadsheet and word processing software.
Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
Must be well versed in medical foundation and medical group organization and structure.
Knowledge of state and federal regulations governing immunity for peer review confidentiality.
Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings.
Knowledgeable about health care law, regulations, accreditation requirements, and clinical standards of practice.
Understand business planning, including analysis, statistics, budgeting, feasibility studies, and implementation.
Ability to function independently with minimal management.
Understands risk management principles and process.
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $227,385.60 to $363,792.00 / annual salary
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
How this job compares
Set against the 1,045 open Healthcare Operations jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This posting$227–364K/yr
- California median$97–166K/yr56 salary ranges
- US median$95–150K/yr577 salary ranges
This range's midpoint, $296K, is 135% above the California median midpoint ($126K) — in the top quarter of Healthcare Operations salary ranges in California.
- Openings
- Olive Jobs lists 94 open Healthcare Operations jobs in California and 1,045 across the US. 9% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Kaiser Permanente19 open
- Sutter Health (this employer)17 open
- Fresenius Medical Care9 open
- Experience
- This posting asks for at least 12 years of experience — more than three in four Healthcare Operations postings that state a minimum ask for (median 4 years, across 887 postings).
- Education
- This posting asks for a bachelor's degree; 318 of the 1,045 open Healthcare Operations jobs (30%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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