Vendor Order Specialist, Team Lead (VENDO014832)

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4852389 GENERAL DESCRIPTION OF POSITION The Vendor Order Specialist Team Lead will serve as point of contact and support for processing vendor orders such as flood determinations, title work, environmental assessments, etc. on behalf of the bank's lending staff. This position will also serve as primary contact for vendors to resolve discrepancies and related issues with orders. The team lead position will assist in the development of training for the new hires. The team lead will manage workflow and rotations daily. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Place orders for flood determinations, title work, surveys, environmental assessments and other items as necessary to facilitate loan documentation and closings. 2. Provide status updates and additional information to the lending staff for all orders that have been placed. 3. Receive the documentation for orders and supply confirmation to the lending staff as necessary. 4. Responsible for uploading images of the documentation to banks document management software. 5. Identifies lending staff needs and takes appropriate action to resolve problems and/or issues in the order process. 6. Responsible for professional written and verbal communication and correspondence on behalf of the bank. 7. Serves as a back-up for other areas of the department as time allows. 8. Completes required BSA/AML training and other compliance training as assigned. 9. Training new hires. 10. Assist in assigning and maintaining work schedules and rotations for the staff. 11.The ability to work in a constant state of alertness and in a safe manner. 12. Completes required BSA/AML training and other compliance training as assigned. 13. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college, plus 3 years related experience and/or training, or equivalent combination of education and experience. COMMUNICATION SKILLS Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations. CRITICAL THINKING SKILLS Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats. REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS None PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS None SOFTWARE SKILLS REQUIRED Intermediate: 10-Key, Alphanumeric Data Entry, Database, Word Processing/Typing Basic: Payroll Systems, Spreadsheet WORKING CONDITIONS Periodically exposed to such elements as noise, intermittent standing, walking, occasionally pushing, carrying, or lifting; but none are present to the e