
Customer Team Lead- Kroger
Cincinnati, OHJobSeen 4 days agoSeen in employer's feed 4 days ago
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Job overview
Utz Brands seeks a strategic, results-driven Kroger Customer Team Lead to guide customer strategy across a complex, multi-banner retail business. The role builds partnerships with Kroger decision makers, leads and develops a sales team, and brings customer, shopper, category, and financial insights together to support profitable growth. The lead works cross-functionally to create plans for Utz and its retail partner.
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Full job description
Utz Brands is looking for a strategic, results-driven Kroger Customer Team Lead to help shape the future of snacking with one of our most important retail partners. In this high-impact role, you'll lead customer strategy across a complex multi-banner business, build trusted partnerships with key Kroger decision makers, and guide a talented sales team to deliver profitable growth across the Utz portfolio. This is more than an account leadership role-it's an opportunity to influence strategy, coach and develop a high-performing team, and bring customer, shopper, category, and financial insights together to create winning plans for both Utz and our retail partners. What You'll Do - Lead the customer sales strategy for Kroger's multi-banner business, aligning customer plans with Utz enterprise priorities, brand goals, and category growth opportunities. - Build strong, strategic relationships with customer decision makers and bring insight-led selling stories to life through business reviews, negotiations, and joint planning. - Drive profitable sales, share, distribution, merchandising, promotional, and trade investment results across assigned banners and brands. - Own customer P&L performance, revenue goals, spending effectiveness, and investment strategies in partnership with Finance and Revenue Growth Management. - Coach, align, and develop Account Executives and Sr. Key Account Executives to deliver business objectives, strengthen customer execution, and support talent growth. - Partner cross-functionally with Marketing, Shopper Marketing, Sales Operations, Category Insights, Finance, Supply Chain, R&D, Manufacturing, and Logistics to deliver customer solutions. - Monitor marketplace trends, competitive activity, promotional performance, and customer opportunities to keep plans agile and growth-focused. What You'll Bring We're looking for a collaborative sales leader who can think strategically, lead through complexity, and turn insights into action. - 7+ years of progressive sales experience in consumer packaged goods, including direct customer account responsibility with complex or multi-banner retail customers. - Experience leading, coaching, or influencing customer sales teams, with the ability to align people around shared goals and deliver results through others. - Strong business acumen with experience managing customer P&Ls, trade spend, revenue goals, promotional strategy, and investment effectiveness. - Proficiency using syndicated data, shopper insights, customer scorecards, and financial measures to build selling stories and customer strategies. - Excellent communication, negotiation, analytical, problem-solving, relationship-building, and cross-functional collaboration skills. - Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook; experience with IRI/Nielsen or similar customer/category tools preferred. - Bachelor's degree in Business or a related field preferred; valid driver's license and ability to travel up to 50% within the U.S. required. Our Recruitment Process - Easy Application (5 mins): Introduce yourself and answer a few key questions to get started. - Engaging Chat Interview (20-25 mins): Share your experience in an online chat and highlight how your values align with ours. - Live Interview: Selected candidates will meet with the hiring team to explore alignment with the role, team, and Utz culture. Continuously Pursuing Excellence! Here at Utz, we have a passion forexciting and delighting consumers with delicious snack foods made from high quality ingredients.After over a centurywith a strong family heritage,ourdiverse portfolioof brands includes Ut
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