Director Retail Talent Development - DIREC004683

Position Title: Director Retail Talent Development Job Category: Business Services Requisition Number: DIREC004683 Full-Time Pittsburgh, PA 15201, USA Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's "Most Inspiring Companies". We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Director of Retail Talent Development is a field-based leader responsible for executing the Donated Goods & Retail Division's learning and talent development strategy in partnership with Divisional Leadership. This role works closely with People Services to ensure retail training is aligned with Goodwill values, agency-wide learning strategies, and required compliance training expectations. This role establishes and governs training standards across the division and ensures learning is delivered consistently and translated into measurable improvements in performance and retention. This role supervises field-based Talent Development staff, owns the retail training architecture, and provides hands-on training for Retail Managers and store leadership teams. This role also owns end-to-end skill development for production and sales floor execution---ensuring best practices are trained, coached, and reinforced across all retail sites. Status: Regular, Exempt, Full-time. Location: Workforce Development Center - 118 52nd St, Pittsburgh, PA 15201. External Hiring Range: $80,000 - $85,000. Schedule: Monday - Friday Travel: Travel within Goodwill SWPA territories may be required. RESPONSIBILITIES: Included but not limited to: Retail Talent Development Strategy & Governance: Partner with Retail and People Services leaders to identify capability gaps, prioritize solutions, and allocate resources. In partnership with the Vice President, Donated Goods & Retail, develop and maintain the Retail Talent Development roadmap, annual priorities, and execution plan aligned View the full job description on the employer's website. Equal employment opportunity, including veterans and individuals with disabilities. PI286714994 / 27-2012.04 Talent Directors