Interpretation, Education and Community Engagement Program Manager

Summary

You will serve as a Interpretation, Education and Community Engagement Program Manager with National Park Service.

Duties

This position reports to the Superintendent of Organ Pipe cactus National Monument. The incumbent in this position serves as the Chief of Interpretation, Education, and Community Engagement and manages the park's Fee Program. The position serves as a key member of the management team, fully participating in decision making, planning, programming, and management of park operations. The incumbent is in charge and directly responsible for the management and operation of the primary programs listed above to include the long and shortrange plans and fiscal management in the incumbent's filed of responsibility. Additionally, serves as the park public information officer (PIO) and manages the commercial use program. This is a National Park Service (NPS) uniformed position. Provides technical and direct supervision to a permanent staff of one GS-0025-11 Supervisory Park Ranger (I), and one GS-0503-07 Recreation Fee Technician and indirectly supervises two permanent GS-0090-06 Park Guides, one GS-0025-09 Park Ranger (I), and 4-5 seasonal GS-0025-05/07/09 Park Rangers (I), along with numerous divisional interns and volunteers. Some of the major duties you will perform include but are not limited to the following: Establish and maintain effective working relationships that foster open communication upward, downward, and at peer levels with staff, regional office staff, partner agencies, and other groups and organizations to ensure that program objectives are well understood and achieved as efficiently and effectively as possible. Direct and manage customer and interpretive services by identifying needs, aligning with strategic priorities and goals, and formulating and implementing plans for personal customer and interpretive services, such as informal resource roving, talks, walks, hikes, and demonstrations, and public and community outreach services and programs. Implement and evaluate a large, multi-year budget and operating program based on personnel, materials and equipment needs, projects, and annual work schedules to meet organization priorities and goals. Oversee an organization's personal interpretive and educational services offerings, conducting research to develop tools, methods, and techniques that engage a wide range of visitors and their experience preferences. Requirements

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. A financial disclosure report will be required within 30 days of appointment. Additional Requirements located under qualifications Qualifications

Requirements Continued... Probationary Period: As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. This is a supervisory position that may require completion of a supervisory probationary period. QUALIFICATIONS: All qualifications must be met by the closing date of this announcement - 11/02/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. MINIMUM QUALIFICATIONS REQUIREMENT: To qualify for this position, you must meet the following minimum qualifications: To qualify for this position at the GS-12 grade level: Experience: To qualify, you must possess at least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the federal service (obtained in either the public or private sectors). Experience that demonstrated the knowledge, skills, and abilities necessary to perform successfully the duties of the position to be filled. Experience may have been in technical, administrative, or scientific work, fish and wildlife management, recreation management, law enforcement, or other park-related work. Specialized experience is defined as demonstrated experience: 1) manage an interpretive and/or education program such as visitor center operations, informal and formal interpretive services, and/or community outreach activities/programs; 2) Lead, supervise or manage interpretive staff or similar work; and 3) Collaborate on the development of budgets, accountability for expenditures, efficient use of funds and development of funding requests. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not allow substituting education for experience. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Financial Management Human Resources Management Interpersonal Skills Leadership Partnering Planning and Evaluating To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. All qualified non-competitive applicants and qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP). To be considered under CTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry. Other Information

Additional vacancies may be filled using this job announcement. If otherwise eligible and qualified, you may be offered a permanent change in duty station (PCS). The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. A continued service agreement may be required if it is determined you are eligible for a permanent change in duty station (PCS). All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior. Physical Demands/Work Environment: Work is primarily sedentary, but requires some walking, standing, bending and lifting and carrying light objects. Tolerance for high heat and humidity is required. Temperatures can exceed 110 degrees Fahrenheit. Occasional fieldwork includes hiking over rugged terrain in all types of weather. Exposure to insects, snakes, noxious plants and heavy rain is occasionally encountered. Work is primarily sedentary office work, with periods outdoors for interpretive tours, escorting visitors and official around the park(s) and presenting programs. Summer climate dictates seasonal or short-term exposure to temperatures over 100 degrees Fahrenheit. Working along an international border presents additional safety precautions in certain areas of the park. The duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.