Behavioral Tech

Behavioral Tech (Jordan Trail) PURPOSE: The Driver is responsible for providing transportation to the residents of the facility. They work in tandem with the Program Director and Manager to ensure theyre providing approved transportation. They keep a log of the residents that they transport and where they transport them to. Drivers are required to have a clean driving record, and excellent customer service to the residents theyre transporting. ### Requirements Responsibilities: - Understand and implement Switchpoints mission and values, and adhere to the Staff Code of Conduct and policies and procedures - Provide exceptional customer service to all residents of the facility. - Keep a daily log of occurrences that happen during transportations. - Inspect vehicles daily - update Finance and Maintenance of any repairs needed. - Actively listen to the needs of the residents and act to meet those needs reasonably and appropriately. - Track mileage of the vehicles - Keep gas receipts and promptly turn them into the finance department. - Report any resident concerns to the Director/Manager and/or appropriate department leadership team. - Demonstrate a passion for customer service as evidenced by interaction with co-workers, residents, and members of the community. - Keep vehicles clean inside and out. - May be required to lift up to 50lbs periodically as needed. - May be required to pick up/drop off supplies. - Coordinate with other Switchpoint facilities as needed. - Consistently communicate with the program staff on any resident concerns. - Communicate with community partners as needed. Experience Requirements: - Must have a valid UT Drivers license. - Must have a clean driving record - 1+ years of customer service - human services experience a plus - Ability to de-escalate - Experience in working with those who struggle with mental health and homelessness is a plus. - Familiarity with common vehicle maintenance is a plus. COMPENSATION: Wage range starting at $20/hour Full-Time Position Switchpoint offers a benefits package that includes Medical/Vision/Dental, Transportation Allowance, Paid Time Off, 401k We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value a diverse workforce.