Team Leader, ERM Customer Success Americas

Check Point

Dallas, TXJobPosted 2 days agoStill listed today

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At a glance

Compensation
No compensation found
Location
Dallas, TX
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Cyberint, recently acquired by Check Point, is seeking a Customer Success Team Leader to lead its Americas team and strengthen customer relationships. The role oversees the customer lifecycle, represents customer interests in product direction, leads engagement initiatives, and improves internal processes. Candidates need substantial customer-facing and leadership experience, cybersecurity expertise, and a bachelor's degree in engineering or a relevant discipline. Spanish is considered a distinct advantage.

Skills & qualifications

RequiredNice to have

Skills

Customer SuccessTeam LeadershipCyber SecurityBusiness to BusinessAccount ManagementCustomer Relationship ManagementProcess ImprovementsCustomer Success ManagementB2B Customer SuccessCybersecurityCommercial RolesCybersecurity IntelligenceWEBINTAttack Team CollaborationSpanish

Qualifications

6+ Years Customer-Centric Experience4+ Years Customer Success Manager Experience3+ Years Team Leadership ExperienceBachelor's in Engineering or Relevant DisciplineU.S. Work Authorization Without Sponsorship

Full job description

Why Join Us?

Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Team Leader to bolster our Customer Success team. If you're driven by the challenge of enhancing the team and our cybersecurity solutions and fostering client relationships, we invite you to apply now! Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We've also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World’s Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Key Responsibilities

  • Manage a team of CSM's across the Americas
  • Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals
  • Serve as the primary liaison for clientele across the Americas, ensuring optimal satisfaction and value realization
  • Champion customers' interests, influencing product direction and enhancements
  • Lead customer engagement initiatives, emphasizing the value proposition of Cyberint's offerings
  • Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth
  • Spearhead internal process enhancements tailored to customer requirements
  • Gather and channel customer feedback, reinforcing their voice within Cyberint's framework

Qualifications

  • Minimum of 6 years in a customer-centric role within B2B sectors
  • Comprehensive understanding of the cybersecurity landscape
  • 4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments
  • 3-4 years of Team Leadership experience
  • Bachelor's degree in Engineering or a relevant discipline
  • Prior experience in account management and/or commercial roles
  • Proven expertise in Cybersecurity, Intelligence, WEBINT domains, or collaboration with attack teams (e.g., penetration testers, red teamers)
  • Bi-lingual w/Spanish is considered a distinct advantage

Must be eligible to work in the United States without sponsorship from an employer now or in the future. EOE M/F/Veterans/Disabled LI-GU1

How this job compares

Set against the 1,061 open Customer Success Manager jobs on Olive Jobs, counted October 29, 2026.

Pay
  • This postingNot listed
  • Texas median$100–158K/yr40 salary ranges
Openings
Olive Jobs lists 66 open Customer Success Manager jobs in Texas and 1,061 across the US. 17% of them nationwide are listed as remote or flexible.
Hiring the most in Texas
Experience
This posting asks for at least 6 years of experience — more than three in four Customer Success Manager postings that state a minimum ask for (median 5 years, across 843 postings).
Education
This posting asks for a bachelor's degree; 241 of the 1,061 open Customer Success Manager jobs (23%) ask for a bachelor's degree or higher.

Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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