Guest Services Specialist
Wesley Chapel, FLPer DiemSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
BayCare Health System’s Guest Services Specialist supports a positive guest experience at Wesley Chapel Hospital. The role delivers customer service and serves as a liaison to hospital and community services. It includes reception, registration, visitor and waiting room management, document management, environment-of-care support, and emergency response. The position is PRN, as needed, with varying shift hours and every-weekend work.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Join the team that is revolutionizing health care – BayCare Health System
Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
Title: Guest Services Specialist
Facility: Wesley Chapel Hospital
The Guest Services Specialist is responsible for the following:
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Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community
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Must possess advanced computer skills
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Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.
This role is hospitality-focused and critical to support a positive experience for each guest.
Required specific skills include:
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self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.
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Must successfully complete OLC training modules as assigned within 12 months.
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Required Experience is 1 year Related field and 2 years Customer Service.
BayCare offers a competitive total reward package including:
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Benefits (Health, Dental, Vision)
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Paid time off
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Tuition reimbursement
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401k match and additional yearly contribution
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Yearly performance appraisals and team award bonus
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Community discounts and more
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AND the chance to be part of an amazing team and a great place to work!
Minimum Qualifications:
Required Experience
- 1 year Related field and 2 years Customer Service.
Education:
- HS Graduate or Equivalent GED required
Location: Wesley Chapel, FL
Status: PRN (AS NEEDED)
Shift Hours: Varies
Weekend Work: Every
Equal Opportunity Employer Veterans/Disabled
Position Guest Services Specialist
Location Wesley Chapel:Wesley Chapel Hospital | Business and Administrative | PRN
Req ID 177938
How this job compares
Set against the 3,332 open Guest Services jobs on Olive Jobs, counted October 28, 2026.
- Pay
- This postingNot listed
- US median$71–80K/yr97 salary ranges
- Florida median$15–16/hr89 hourly ranges
- Openings
- Olive Jobs lists 316 open Guest Services jobs in Florida and 3,332 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Florida
- McDonald's126 open
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- Experience
- This posting asks for at least 2 years of experience; Guest Services postings that state a minimum ask for 2 years at the median (404 postings).
- Education
- This posting asks for a high school diploma; 395 of the 3,332 open Guest Services jobs (12%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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