
te59p2- Software Engineer
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Job overview
The Software Engineer supports software delivery operations by building and maintaining SDLC deployment pipelines and CI environments. The role troubleshoots releases and pipeline issues, contributes to process improvements, and collaborates with development and infrastructure partners on planning and operational support. It requires Linux-based DevOps experience and participation in a mandatory on-call rotation; Kubernetes, public cloud platforms, AWS CDK, ELK, and Grafana are preferred.
Skills & qualifications
Skills
Qualifications
Full job description
Description Job Accountabilities Technical Delivery & Operations - Design, build, and maintain automation for SDLC deployment pipelines, using tools such as Jenkins, Terraform, Ansible, and Bash/Shell. - Configure, deploy, and troubleshoot software releases; resolve pipeline and environment issues as they arise, escalating more complex or novel problems as needed. - Create clean, reusable code and automation patterns for tooling and deployment pipelines - favoring the simplest effective approach so patterns can be reused as new products and services come online. - Support and maintain CI environments for development teams, ensuring pipelines remain reliable, available, and easy for teams to build against. - Handle a variety of assignments and requests from cross-functional partners - including development teams, infrastructure teams, datacenter, Helpdesk, and Software Support. - Part of a rotational team providing on-call operational support for internal and external software products. Strategic Contribution & Process Improvement - Identify process improvements that contribute to improved service or reduced cost of operations. - Anticipate potential problems that could impact the team or end users and develop sound strategies to prevent or reduce negative impacts. - Collect data and information on critical success factors to evaluate progress against plans. - Stay current with emerging technologies and remain adaptable, with the ability to ramp up quickly on new tools valued as much as current tool expertise. Collaboration & Leadership - Collaborate with teammates, and internal customers when needed, to groom backlogs and plan upcoming development sprints. - Share technical expertise with colleagues and contribute to a strong sense of team camaraderie. - Motivate team members through enthusiasm and optimism; contribute to team goals that support the broader TECOPS mission. - Raise questions, blockers, or concerns early so issues can be resolved in a timely manner. - Other duties as required. Qualifications Required - Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent practical experience. - Minimum 2-3 years of experience on a Linux-based DevOps team, with a focus on SDLC deployment pipelines. - Hands-on experience with: - CI/CD platforms (Jenkins or similar) - Infrastructure as Code (Terraform) - Configuration management (Ansible) - Bash/Shell scripting - Experience supporting CI environments used by development teams. - Demonstrated ability to identify the simplest, most maintainable automation approach, with an eye toward reusable patterns across products and services. - Strong analytical and problem-solving skills; able to set priorities and evaluate results for individual tasks and collective efforts with some management oversight. - Ability to work with urgency while remaining calm and focused during incident response; capable of managing multiple competing priorities. - Willingness to participate in pair programming and collaborative development practices. - Strong written and verbal communication skills, with a collaborative, team-first mindset. - Adaptability and eagerness to learn new tools and technologies. - Willingness to participate in a mandatory on-call rotation, including evenings and weekends. Preferred - Experience with Kubernetes or other container orchestration platforms. - Exposure to AWS or other public cloud platforms, particularly using AWS CDK. - Familiarity with tooling used in deployment pipelines and to support products like ELK and Grafana. Preferred
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