Merchandise Operations Specialist

Compensation

$16.50 - $16.50 / Hourly

Hours Per Week

40

Number Of Positions

12

Shift

First Shift (Day)

Job Description

About The Role

Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Merchandise Operations Specialist, you will inspect the condition of all products that funnel into our warehouse, ranging from designer clothing and handbags to fine jewelry and watches. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

In addition to hourly base pay, we also offer:

• Tenure-based pay program: Get rewarded for your commitment with 2 automatic pay increases during your first 12 months, up to $0.75 MORE PER HOUR.

• Pay for Performance program: Opportunity to earn a monthly bonus equivalent up to $2.30 more per hour when exceeding your performance goals.

*$50 in monthly food credits to apply to snacks and meals that are available for purchase on site.

What You Get To Do Every Day

Receive and inspect consigned luxury products for condition and acceptance standards (Quality Control)

Input product specifications into company inventory system (Data Entry)

Ensure quota goals are met while upholding TRR brand standards

What You Bring To The Role

Minimum Requirements:

6+ months of experience working in administrative- type roles with heavy data entry

Basic computer proficiency and the ability to learn new systems quickly

Proven ability to excel in a high-volume, repetitive, quota-driven environment

Self-motivation and a drive to achieve results

Exceptional attention to detail and organization skills

Adaptability and openness to change

Ability to lift and move up to 25 pounds (moving and sorting product, etc.)

Ability to stand for up to 8 hours at a time

Ability to read and write in English

Preferred Requirements:

6+ months of experience working in a warehouse production environment

Proficiency with Mac OS and Google Suite

Compensation, Benefits, + Perks

Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.

$50 in monthly food credits to apply to snacks and meals that are available for purchase on site

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)

State of the art, climate-controlled warehouse facility

Find out more about our Benefits here.

The expected hourly rate for this role is $16.50-$17.50. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Place of Work

On-site

Requisition ID

R12561

Job Type

Full Time