Communications and Community Engagement Specialist

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Communications and Community Engagement Specialist with Medical City Dallas you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Facility Specialist, Communications & Community Engagement is an extension of the Division Marketing and Corporate Affairs team working onsite at local hospitals to support promotion of the HCA Healthcare family of brands, as well as the division’s growth agenda. The position reports directly to the Facility Director/Manager, Communications and Community Engagement with a dotted-line reporting relationship to the hospital CEO.

The Facility Specialist supports the execution of communications and community engagement plans for the hospital’s local market and supports marketing efforts in alignment with division and corporate/group-developed objectives, strategies and tactics for Marketing and Corporate Affairs. Keeping current in terms of community needs, issues and opportunities relevant to the organization, the specialist supports collaboration and execution of community engagement activities and serves as part of the lead hospital communicator team.

Major Responsibilities

Communications

• Supports all communications, public relations, and community engagement activities under the direction of the Facility Communications and Community Engagement Director/Manager.

• Helps manage onsite crisis communication efforts as needed.

• Provides outstanding and timely customer service. Develops and maintains positive working relationships with facility administration, directors, staff, and physicians.

• Stays abreast of hospital news, trends, services, and objectives.

• Contributes to development of materials needed in print, online, digital, video, blog, and web formats.

Community Engagement

• Helps facilitate community and customer engagement activities to heighten the hospital’s positive reputation within the community.

• Supports coordination of events and programs in alignment with Division and hospital goals designed to raise awareness of the hospital’s capabilities and strengths.

• Supports colleague community engagement initiatives, including community giving campaigns, the HCA Hope Fund, volunteer opportunities, and board service activities in collaboration with Human Resources.

Marketing

• Assists in providing facility insights to support division and regional marketing plans, including facilitating access to service line leaders, subject matter experts, and key stakeholders.

• Supports execution of local brand management activities.

• Coordinates local marketing and brand strategies in partnership with the Division team.

• Partners with the Marketing Services Organization to develop content, including web and social media content, and manage hospital collateral materials such as flyers, brochures, rack cards, and related marketing assets.

What qualifications you will need:

• Bachelor's degree required.

• 1+ years of experience in communications, public relations, marketing, community engagement, healthcare administration, or a related field required.

Knowledge, Skills & Abilities

• Strong written and verbal communication skills.

• Ability to manage multiple projects and priorities simultaneously.

• Strong interpersonal and relationship-building skills.

• Experience developing content for digital, social, web, and print communications.

• Excellent organizational and customer service skills.

• Ability to work collaboratively with hospital leadership, physicians, colleagues, and community stakeholders.

• Experience supporting marketing, communications, public relations, or community engagement initiatives preferred.

Benefits

Medical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market-rate compensation to continuing education and career advancement opportunities , every person has a solid foundation for success. Nashville is also home to our Executive Development Program , where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership, and the financial and clinical knowledge required of professionals at this industry level.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for delivering charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Communications and Community Engagement Specialist opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.